Insurance Claims Specialist
2 weeks ago
We are seeking a skilled Insurance Claims Specialist to join our team on a 12-month fixed-term contract. As an Insurance Claims Specialist, you will play a crucial role in producing high-quality work products on Personal Lines Claims.
Responsibilities- Manage a portfolio of claims for Personal Lines claims as allocated and analyze first reports to determine the nature of loss, coverage provided, and scope of damage.
- Assess claims in accordance with Chubb's service level and quality requirements and the General Insurance Code of Practice.
- Communicate effectively with brokers, claimants, and others as required.
- Promptly and properly document all developments on claim workstation files.
- Take part in Claim Department and companywide training as required.
- Seek technical assistance in handling claims exceeding delegated authority.
- Respond to enquiries and escalations of matters from underwriters, brokers, and customers.
- Proactively apply claims policies and procedures, including those related to fraud, salvage, cost containment, and complaints.
- Exercise good judgement in reaching final disposition of claims by evaluating the nature of loss, liability, damage, coverage provided, and applicable limits.
- Tertiary qualified.
- Investigation techniques.
- Written and verbal communication related to claims handling.
- Insurance contracts.
- Legal requirements and regulations.
- Damage and/or loss evaluation.
- Negotiation skills.
- Litigation procedures.
- Reserving skills.
- Chubb claim philosophy.
Chubb is a world leader in insurance, providing commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. We have operations in 54 countries and territories, with approximately 40,000 employees worldwide.
What We Offer- A dynamic and agile work environment where continuous development is encouraged throughout your career.
- A flexible working approach via our 'My One Thing' initiative.
- Education assistance.
- Dress for your day every Friday.
- Promotion of health and wellbeing, including discounted health insurance, daily breakfast, and fresh fruit.
- The option to enroll into the Chubb Limited discounted stock purchasing scheme.
Estimated salary: $60,000 - $80,000 per annum, based on experience and location.
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