Commercial Performance Manager

1 month ago


North Lakes, Queensland, Australia Fuse Recruitment Full time

About Fuse Recruitment

We are a specialist recruitment agency focused on the insurance industry, serving a diverse range of clients.

Job Title: Commercial Specialist

This role is a fantastic opportunity for an experienced professional to join our team and contribute to delivering high-quality recruitment services.

About the Role

As a Commercial Specialist, you will work closely with our Claims Operations Leadership team to manage relationships with service partners, ensuring cost, service, and claims quality outcomes are met.

Your Key Responsibilities

  • Manage and support performance of service partners, ensuring alignment with cost and service quality outcomes
  • Oversee financial controls, business process improvements, and compliance
  • Prepare and manage cash forecasts and financial reporting for Claims Operations
  • Coordinate vendor selection, tender processes, and procurement analysis
  • Develop and maintain dashboards and performance reports
  • Support claims teams in resolving complex disputes and negotiations with partners
  • Act as an escalation point for service delivery issues, ensuring satisfactory resolutions

What You'll Need to Succeed

  • A relevant qualification in Business, Commerce, or a related field (CA or CPA preferred)
  • Minimum 3 years of experience in a similar role within a corporate environment
  • Strong influencing skills and experience working at senior organizational levels
  • Advanced Excel skills and financial modeling expertise
  • Exceptional analytical, planning, and problem-solving abilities
  • Proven ability to coach and mentor others to build financial capability

What's in It for You?

  • A dynamic and collaborative work environment
  • Career progression opportunities within a fast-growing company
  • Hybrid work arrangements to support work-life balance
  • Access to wellness programs and company benefits
  • Opportunity to influence and enhance the claims value chain

Earning Potential: $120,000 - $150,000 per annum, depending on experience



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