Claims Management Specialist
2 weeks ago
Company Overview
Fuse Recruitment is a leading provider of recruitment services for the insurance industry. We specialize in matching top talent with exciting opportunities.
Salary
The estimated annual salary for this Claims Consultant position is $65,000 - $85,000, depending on experience and qualifications.
Job Description
We are seeking a skilled Claims Consultant to manage the end-to-end claims process for our reputable clients in the insurance industry. This is a full-time role that requires strong communication and problem-solving skills.
Duties and Responsibilities
- Liaise with customers to provide empathetic and professional support
- Act as the initial lodgement point for customers
- Negotiate options as required for accurate processing of claims
- Work within set procedures and standards to ensure all claims are processed in an efficient and effective manner
Required Skills and Qualifications
- Proven track record of claims management experience or similar in a complex Customer Service environment
- Great communication and phone skills
- A detail-oriented approach with a commitment to delivering excellent customer service
- Highly organize and able to work under pressure in a fast-paced environment
- Proven analytical and critical thinking capabilities
- Ability to show empathy and compassion by providing best commercial outcome
Benefits
- Competitive salary with additional monthly performance-based bonuses
- Annual company-wide celebrations with regular interstate trips
- Join a fast-growing business
- Enjoy additional leave days (e.g., paid wellness and volunteering leave)
- Employee discounts on insurance products
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