Claims Manager

1 week ago


North Lakes, Queensland, Australia Fuse Recruitment Full time

Fast-Growing Insurance Underwriter Seeks Dedicated Claims Consultant

At Fuse Recruitment, we specialise in recruitment for the insurance industry. We are looking for a skilled Claims Consultant to join our client's team as an end-to-end claims manager.

Job Overview

This is a full-time role with rotational shifts between 6am – 6pm, Monday – Saturday (one Saturday shift every 2-3 weeks). As a Claims Consultant, you will be responsible for managing the claims process for reputable brands in the insurance industry.

Key Responsibilities
  • Liaise with customers to provide professional support and negotiate options for accurate processing of claims.
  • Work within set procedures and standards to ensure efficient and effective claims processing.
Requirements

We are seeking a candidate with a proven track record of claims management experience or similar in a complex customer service environment. The ideal candidate should possess great communication and phone skills, a detail-oriented approach, and high organisational abilities.

The successful candidate will have excellent analytical and critical thinking capabilities, with the ability to show empathy and compassion while providing best commercial outcomes.

Benefits
  • A competitive salary of around $85,000 - $105,000 per year, depending on experience.
  • Additional monthly performance-based bonuses.
  • Annual company-wide celebrations with regular interstate trips.
  • Enjoy additional leave days, including paid wellness and volunteering leave.
  • Employee discounts on insurance products.


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