
Claims Specialist Position
4 days ago
We are seeking an experienced claims professional to fill this role.
This is an exciting opportunity to work in a team handling motor claims within our portfolio.
You will have the chance to enhance and develop your own technical expertise with support and participate in professional development and training where required.
- Promote products and services through fostering great relationships with customers and stakeholders.
- Provide exceptional operational and customer service experience for diverse internal and external stakeholders.
- Process claims in line with set procedures and policies, ensuring that claims are documented correctly, and resolved with a prompt and effective outcome.
To be successful in this role, you will have:
- Previous experience within insurance claims or call centre, customer service and/or administration.
- Strong customer service skills with a highly empathetic approach.
- A passion for making a difference and helping people in their time of need.
We are an international insurer building momentum towards realising our vision of becoming the most consistent and innovative risk partner.
We believe in being inclusive and supportive, with a focus on service excellence for our valued customers and stakeholders.
What We OfferWe offer a range of benefits to help provide holistic support for your work life, including:
- 'Flexible Working' - a mix of working from home and in the office to enhance your work/life balance.
- 'Wellbeing Program' including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice.
- 18 weeks' gender-equal flexible leave for all new parents, including paid super.
We value our employee's experience with us and are proud to have been recognised for various awards, including LinkedIn Top Employer & HRD Employer of Choice, Best Workplace Diversity & Inclusion and Excellence Award, and more.
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