
Account Growth Strategist
9 hours ago
Account Growth Strategist
Role Overview:
This is an exciting opportunity to drive revenue growth and deepen customer engagement as an Account Growth Strategist with a leading provider of governance solutions.
Success in this role means expanding product adoption among current customers and introducing new clients to our platform. As a high-impact, individual contributor, you'll be responsible for everything from engaging prospects and managing a robust pipeline to delivering accurate forecasts and closing deals.
You will act as a trusted advisor and strategist, leading account planning, orchestrating internal collaboration, and leveraging expertise to elevate customer success and revenue growth.
Key Responsibilities:
- Proactively build a deep knowledge of and expertise in our products, solutions, strategy, and business priorities.
- Responsible for prospecting new and existing business within the designated vertical/territory for complex accounts with longer sales cycles.
- Adopt a 'solutions' selling approach, understanding customer needs and developing solutions through the lens of our One Platform.
- Build deep relationships with prospects and customers during interactions by being customer-focused and consistently honouring commitments and connecting the customer to internal commercial stakeholders to foster product growth.
- Develop and execute on account plans to ensure revenue targets, quota, and customer business needs are met and collaborates with key stakeholders to drive integrated joint account wins for mutual business growth.
- Leads the coordination of Sales stakeholders to prioritise actions for multiple assigned accounts based on customer needs, sales generating importance, and account risks.
- Develop special business plans for customers that drive business outcomes to generate new business and upsells. Presents business plans to customers to generate new non-qualified opportunities.
- Create and lead feedback loop processes with product management and product marketing to communicate and relay customer pain points and feedback.
- Demonstrate Sales excellence by managing the end-to-end sales cycle from opportunity to deal close using our approved sales methodology.
- Effectively utilise sales tools to prospect new leads, schedule initial meetings, increase win rates and generate bookings.
- Accurately maintain SFDC records, forecast, and report out on projected bookings, deals closed etc. on a regular basis.
- Demonstrate a deep understanding of the competitor landscape externally, including customers' business strategy and the direction of the industry.
Required Experience/Skills:
- 5+ years of success in account management, new business acquisition, and exceeding revenue targets, ideally within highly regulated industries, SaaS or GRC space.
- The ability to build trust and influence senior leaders and stakeholders at all organisational levels.
- A passion for continuous learning and a sharp understanding of both internal products and external industry trends.
- Exceptional presentation, negotiation, and interpersonal skills that inspire confidence and drive outcomes.
- A knack for aligning technology solutions with business objectives to deliver measurable value.
- Self-motivation, resilience, and a results-driven approach to thrive in a dynamic, fast-paced environment.
What We Offer:
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients.
- We care about our people. We offer a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy, and wellness programs to name a few.
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining, and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
We created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights, and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable, and better place.
Headquartered in New York, we have offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore, and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
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