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Account Growth Strategist

3 weeks ago

Sydney, New South Wales, Australia beBeeGrowth Full time $100,000 - $140,000
Operational Excellence Specialist

SafetyCulture is a leading provider of technology solutions designed to empower front-line workers and drive operational excellence.

An opportunity has arisen for an experienced Account Growth Strategist to join our team and drive success across high-potential accounts in the Retail/Hospitality industry.

  • Serve as a strategic partner to a curated portfolio of Enterprise customers, helping them maximize the value of our solutions.
  • Understand customers' business objectives, challenges, and industry-specific needs to drive growth and retention.
  • Own customer relationships, ensuring renewals and reducing churn risk through proactive engagement.
  • Identify opportunities for expansion within existing accounts and collaborate with Sales teams to drive growth.
  • Leverage deep industry knowledge to provide tailored insights, recommendations, and best practices.
About You
  • 10+ years of total work experience with at least 5+ years experience working in a customer-facing role, ideally with Enterprise customers or within an Enterprise-level organization.
  • 3+ years of industry experience in Retail/Hospitality or managing Enterprise customers in those industries.
  • Strong ability to build executive relationships and drive business value for Enterprise customers.
  • A background in leveraging data through various tools to inform and execute customer-facing and internal strategies.