Senior Engagement Manager, AWS Professional Services, Public Sector
4 weeks ago
As a Senior Engagement Manager, you will collaborate with AWS consultants, partner, and client teams to create and execute a plan to achieve engagement goals that deliver customer outcomes. You will build knowledge of the customer environment to expedite stakeholder alignment, team cohesion to help deliver customer value. You will lead engagements, aligned to Amazon Leadership Principles and in accordance with the Engagement Manager Role Guidelines.
About the Team
AWS Professional Services lead Government, education, non-profits, and healthcare organizations; and their IT providers through their cloud adoption journey and help them achieve their desired business outcomes through AWS leadership and technical expertise. AWS Professional Services optimize the customers' model, reduce risk, and shorten customers' time to value via scientific breakthroughs, creating a broader reach to constituents, and producing productivity benefits, allowing for them to focus on their core missions.
Key Responsibilities
You will own, with customers, the delivery of business outcomes through managing matrixed teams, across multi-streams, using an agile mindset and framework. You will work within a matrixed team to plan, organise and lead all phases of a project lifecycle to ensure successful delivery. This includes understanding and validating customer outcomes, establishing and managing our engagement delivery as detailed via our WWPS Engagement Excellence tenets, lifecycle delivery framework and mechanisms. You will support presales initiatives as needed from the lens of an engagement manager.
What You Will Do
- Advice - Work as a strategic business partner to help customers achieve their business outcomes and help to drive innovation throughout the engagement lifecycle, looking ahead for possible issues, risks that need managing and with the hope of providing unexpected value.
- Training – coaching customers, partners and internal teams on our agile delivery framework and continue to develop and iterate on the current methodology.
- Partnering – Conduct partner enablement briefings and trainings to further scale adoption of the delivery framework.
- Collaborate - Work with field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services.
- Feedback - Work with AWS engineering, support and business teams to convey partner and customer feedback and lessons learned to .
Requirements
- Extensive hands on experience delivering enterprise-level IT consulting projects using Agile or Waterfall methodologies
- Experience utilizing Agile and Waterfall methodologies to deliver projects
- Experience with Agile and Project Management toolsets (e.g. Miro, Jira, RallyDev)
- Presented to C-level executives as well as to technical subject matter experts
- supporting with presales estimations, bid approvals, rfp responses
About Amazon Web Services Australia Pty Ltd
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Why Join Us
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
What We Offer
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
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Canberra, ACT, Australia Amazon Web Services Australia Pty Ltd Full timeJob SummaryAs a Senior Engagement Manager with AWS Professional Services, you will collaborate with AWS consultants, partner, and client teams to create and execute a plan to achieve engagement goals that deliver customer outcomes. You will build knowledge of the customer environment to expedite stakeholder alignment, team cohesion to help deliver customer...
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Canberra, ACT, Australia Amazon Web Services Australia Pty Ltd Full timeJob SummaryAs a Senior Engagement Manager with AWS Professional Services, you will collaborate with AWS consultants, partner, and client teams to create and execute a plan to achieve engagement goals that deliver customer outcomes. You will build knowledge of the customer environment to expedite stakeholder alignment, team cohesion to help deliver customer...
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Canberra, ACT, Australia Amazon Web Services Australia Pty Ltd Full timeJob DescriptionAs a Senior Engagement Manager, you will collaborate with AWS consultants, partner, and client teams to create and execute a plan to achieve engagement goals that deliver customer outcomes. You will build knowledge of the customer environment to expedite stakeholder alignment, team cohesion to help deliver customer value. You will lead...
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Canberra, ACT, Australia Amazon Web Services Australia Pty Ltd Full timeJob DescriptionAs a Senior Engagement Manager, you will collaborate with AWS consultants, partner, and client teams to create and execute a plan to achieve engagement goals that deliver customer outcomes. You will build knowledge of the customer environment to expedite stakeholder alignment, team cohesion to help deliver customer value. You will lead...
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