Technical Support Specialist

1 day ago


North Melbourne, Victoria, Australia Rauland Australia Full time
About the Role

We are seeking a highly motivated and technically skilled individual to join our team as a Systems Engineering Support Specialist in North Melbourne. As a key member of our Victoria team, you will play a crucial role in ensuring the effective deployment and triaging of communication technologies.

Key Responsibilities
  • Configure and test communication systems
  • Develop and maintain project documentation
  • Triage and resolve technical issues
  • Support the installation and commissioning of systems
  • Collaborate with the Client Services & Operations Manager to ensure seamless project delivery
Requirements
  • Strong understanding of IP networking concepts, protocols, and hardware technologies
  • Experience with telecommunication systems, VoIP technology, and digital communication platforms
  • Proficiency in using diagnostic tools and equipment for testing and troubleshooting communication systems
  • Excellent problem-solving and attention to detail skills
  • Ability to work independently with minimal supervision and manage priorities and deadlines effectively
What We Offer

As a Systems Engineering Support Specialist at Rauland Australia, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our organization. We offer a supportive and inclusive working environment, enhanced leave entitlements, and opportunities for personal and professional growth.



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