Current jobs related to Technical Support Specialist - Melbourne, Victoria - Tesla

  • Technical Support Specialist

    3 days ago

    Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our Amazon Robotics Technical Support team. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving technical issues related to our robotic systems.Key ResponsibilitiesDeep-dive analysis and mitigation of technical issues escalated by...

  • Technical Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our Amazon Robotics team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and collaborating with development teams to create viable solutions.Key ResponsibilitiesDeep-dive,...

  • Technical Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our Amazon Robotics Technical Support team as an Engineer. As a key member of our team, you will be responsible for providing technical support and troubleshooting complex issues related to our robotic systems.Key ResponsibilitiesDeep-dive, analyze, mitigate or resolve...

  • Technical Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our Amazon Robotics Technical Support team as an Engineer. As a key member of our team, you will be responsible for deep-diving, analyzing, mitigating, or resolving technical issues escalated by various Amazon Robotics Facilities.Key ResponsibilitiesUtilize multiple data sources,...

  • Technical Support Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full time

    About the RoleWe are seeking a highly skilled Technical Support Engineer to join our rapidly expanding Robotics Technical Support team at Amazon Robotics. As a key member of our team, you will be responsible for providing technical support and troubleshooting complex issues related to our robotic systems.Key ResponsibilitiesDeep-dive analysis and resolution...

  • Technical Support Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full time

    About the RoleWe are seeking a highly skilled Technical Support Engineer to join our Amazon Robotics Technical Support team. As a Technical Support Engineer, you will be responsible for providing technical support and troubleshooting for our robotic systems.Key ResponsibilitiesDeep-dive, analyze, mitigate or resolve technical issues that are escalated by the...

  • Technical Support Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Talent International Full time

    Technical Support SpecialistTalent International is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers via phone and email.Key Responsibilities:Investigate customer issues and communicate with internal teams to resolve product issues.Provide...

  • Technical Support Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Talent International Full time

    Technical Support Specialist OpportunityTalent International is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers via phone and email.Key Responsibilities:Investigate and resolve technical issues reported by customersCommunicate with...

  • Technical Support Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Talent International Full time

    Technical Support Specialist OpportunityTalent International is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance to customers via phone and email, resolving issues and improving customer experience.Key Responsibilities:Investigate customer issues and communicate with...

  • Technical Support Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Talent International Full time

    Technical Support Specialist OpportunityTalent International is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers via telephone and email.Key Responsibilities:Investigate and resolve technical issues reported by customersCommunicate...

  • Technical Support Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Talent International Full time

    Technical Support Specialist OpportunityTalent International is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance to customers via phone and email, resolving issues and improving customer experience.Key Responsibilities:Investigate customer issues and communicate with...

  • Technical Support Specialist

    4 weeks ago

    Melbourne, Victoria, Australia First Focus Full time

    {"title": "Technical Support Specialist", "description": "Join Our Team as a Technical Support SpecialistFirst Focus is a leading Managed Service Provider seeking an exceptional IT professional to join our team as a Technical Support Specialist. As a key member of our Service Desk team, you will be responsible for providing remote support to our clients...

  • Technical Support Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Talent International Full time

    Permanent Opportunity for a Level 2 Technical SpecialistTalent International is seeking a highly skilled Level 2 Technical Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our customers.Key Responsibilities:Provide telephone and email-based technical support for...

  • Technical Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Rinnai Full time

    Technical Support SpecialistRinnai Australia is a fast-growing and energetic organisation that continues to invest heavily in Australian manufacturing and the latest technologies. We are seeking an experienced tradesperson to provide technical advice and remote support in our Technical Help Desk group (THD) for associated branded products.You will liaise...

  • Technical Support Specialist

    4 days ago

    Melbourne, Victoria, Australia Precision Medicine Group Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our Corporate IT team. As a Technical Support Specialist, you will be responsible for providing shared technical support for remote and in-office users across businesses.Key ResponsibilitiesProvide technical support for desktop hardware, desktop operating systems, desktop office...

  • Technical Support Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Woodforde Group Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team on a temporary contract basis. As a key member of our support team, you will play a vital role in ensuring the smooth operation of our business systems and applications.Key Responsibilities:Provide technical support and training to staff, ensuring they have the...

  • Technical Support Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Circuit Recruitment Full time

    Technical Support SpecialistCircuit Recruitment is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing first point of contact for technical issues with a retail platform, coordinating with Adobe support and troubleshooting cases.This role is open to candidates...

  • Technical Support Specialist, Amazon Robotics

    2 weeks ago

    Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full time

    About the RoleWe are seeking a skilled Technical Support Engineer to join our rapidly expanding Robotics Technical Support team at Amazon Robotics. As a Technical Support Engineer, you will be responsible for deep-diving, analyzing, mitigating, or resolving technical issues escalated by various Amazon Robotics facilities.Key ResponsibilitiesUtilize multiple...

  • Technical Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Rinnai Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking an experienced tradesperson to provide technical advice and support in our THD department. The successful candidate will have trade qualifications in plumbing and gasfitting, installation experience with gas ducted heating systems, and excellent communication skills.Key...

  • Technical Support Specialist

    4 weeks ago

    Melbourne, Victoria, Australia solera Full time

    Job Title: Technical Support SpecialistAt Solera, we're looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing high-quality customer service to our clients, troubleshooting and resolving technical issues, and documenting solutions to ensure continuous improvement.Key...

Technical Support Specialist

2 months ago

Melbourne, Victoria, Australia Tesla Full time

Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Tesla. As a Technical Support Specialist, you will be responsible for providing expert technical support for our Energy product lines.

Key Responsibilities

  • Provide top-tier customer support via inbound calls and emails.
  • Educate customers and installers to ensure confidence in their residential energy storage systems.
  • Assess whether issues can be resolved remotely or if further service and diagnostics are necessary.
  • Escalate complex concerns to Tier 2 support, Service Engineering or Field Service teams as needed.
  • Accurately document issues and data in our CRM database.
  • Flexibility to work a shifted schedule as support demands increase.

Requirements

  • Bi-lingual candidates (Japanese, Mandarin, or Thai a strong plus)
  • Minimum of 3 years of relevant experience, ideally with an electrical or engineering background.
  • Excellent written and verbal communication skills in English.
  • Outstanding customer service skills.
  • Ability to effectively prioritize and manage shifting priorities.
  • Experience with CRM systems and the MS Office Suite.
  • Background in the energy industry or technical support is preferred.
  • Understanding of distributed generation and/or energy storage systems is an advantage.
  • Attention to detail in following oral and written instructions.
  • Enthusiasm for learning new and innovative technologies.
  • Willingness to assist and mentor team members.
  • Ability to establish and maintain positive, cooperative working relationships.
  • Capable of handling multiple priorities, organizing workload, and meeting deadlines.
  • Team-oriented with a focus on achieving common goals.