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Technical Support Specialist

2 months ago

North Melbourne, Victoria, Australia Rauland Australia Full time
About the Role

We are seeking a highly motivated and technically skilled individual to join our team as a Systems Engineering Support Specialist in North Melbourne. As a key member of our Victoria team, you will play a crucial role in ensuring the effective deployment and triaging of communication technologies.

Key Responsibilities
  • Configure and test communication systems
  • Develop and maintain project documentation
  • Triage and resolve technical issues
  • Support the installation and commissioning of systems
  • Collaborate with the Client Services & Operations Manager to ensure seamless project delivery
Requirements
  • Strong understanding of IP networking concepts, protocols, and hardware technologies
  • Experience with telecommunication systems, VoIP technology, and digital communication platforms
  • Proficiency in using diagnostic tools and equipment for testing and troubleshooting communication systems
  • Excellent problem-solving and attention to detail skills
  • Ability to work independently with minimal supervision and manage priorities and deadlines effectively
What We Offer

As a Systems Engineering Support Specialist at Rauland Australia, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional care to our customers. You will be part of a supportive and inclusive working environment where you will be challenged, feel valued, and trusted. We offer enhanced leave entitlements, including personally and professionally developing yourself, and for family moments that truly matter.