Customer Service Parts Coordinator

3 weeks ago


Bundaberg city centre, Queensland, Australia AUTOrecruit Full time

About Our Client

Our client offers innovative solutions for various industries, including off-roading, professional racing, and fleet management. They provide services to support emergency responders and military customers.

The role of a Front of House Person combines customer service, parts interpretation, and supporting the Store Manager. This is an all-encompassing position that requires excellent communication skills and adaptability.

Main Responsibilities:

  • Deliver exceptional customer service through phone calls, emails, and in-person interactions.
  • Interpret parts orders and manage invoicing with accuracy.
  • Maintain regular contact with customers and conduct follow-up checks to ensure satisfaction.
  • Assist the Store Manager in daily operations, contributing to a smooth and efficient workflow.

Requirements:

  • Prior experience in customer-facing roles and parts interpretation is beneficial.
  • Familiarity with the Pronto system is advantageous; training will be provided for new staff members.
  • Demonstrated ability to work independently and collaboratively within a small team.

Benefits Package:

  • A permanent, full-time position (Monday to Friday, 7:30 AM - 5:00 PM) with regular working hours.
  • A competitive salary ranging from $60,000 to $80,000 per annum, accompanied by a weekly bonus structure.
  • An opportunity to join a dynamic and award-winning organization that prioritizes employee development and growth.


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