Customer Service and Administration Officer

7 days ago


Bundaberg city centre, Queensland, Australia Bradnam's Windows and Doors Full time

Bradnam's Windows and Doors, a family-owned Australian manufacturing business, is seeking an experienced Customer Service and Administration Officer to join their team in Bundaberg.

About the Role

This key position involves providing exceptional customer service to our growing department, contributing positively to daily branch requirements by delivering accurate information and completed paperwork to internal and external customers.

The successful candidate will undertake a variety of duties, including:

  • Providing effective and timely responses to customer requests and contributing to sales targets;
  • Developing and maintaining knowledge of Bradnam's products and staying up-to-date with current building codes;
  • Identifying areas for improvement within sales operations;
  • Working closely with the credit department and supporting fellow members of the customer service team;
  • Demonstrating commitment to safe work practices and adhering to site requirements regarding mandatory PPE and other processes.

A 38-hour per week role, Monday to Friday, offering opportunities for growth and development within the company.

We are looking for someone with strong administration skills, excellent communication abilities, and a positive attitude. If you are a self-motivated individual who thrives in a team environment, we encourage you to apply.

Benefits include job security, career growth opportunities, employee discounts on Bradnam's windows and doors, and 17.5% annual leave loading.



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