Customer Service Coordinator for Automotive Workshop
2 weeks ago
Our client is a renowned provider of innovative solutions for the automotive industry, catering to a wide range of customers, from off-road enthusiasts to professional racers and everyday commuters. They also supply fleet solutions to mining companies, support emergency services, and provide solutions to military customers.
The role of Front of House Person is a dynamic and versatile position that combines customer service, parts interpretation, and acting as second-in-command to the Store Manager.
Key Responsibilities:
- Deliver exceptional customer service through handling calls and emails.
- Interpret and manage parts invoicing with high accuracy.
- Maintain regular communication with customers, conducting follow-ups as needed.
- Provide administrative support to the Store Manager in daily operations.
Requirements:
- Previous experience in customer service and parts interpretation is highly valued.
- Familiarity with the Pronto system is an asset, with in-house training available upon request.
- Ability to work independently and as part of a small, cohesive team.
What We Offer:
- A permanent, full-time position with a competitive salary and weekly bonus.
- An opportunity to work in an award-winning, professional, and supportive environment.
- Ongoing training and development opportunities to enhance your skills and knowledge.
We are seeking a skilled and motivated individual to join our team and contribute to the continued success of our workshop. If you have the necessary skills and experience, please submit your application.
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