Service/Parts Advisor
3 weeks ago
As a leading provider of innovative solutions for off-roading, professional racing, and daily commutes, our client offers a wide range of products and services. Their expertise extends to fleet solutions for mining, emergency services, and even military customers.
The company seeks an experienced Front of House Professional to join their team. This dynamic role combines customer service, parts advising, and supporting the Store Manager in daily operations.
Key Responsibilities:
- Deliver exceptional customer service through handling calls, emails, and in-person interactions.
- Effectively interpret parts requirements and manage invoicing processes.
- Maintain strong relationships with customers by checking in regularly and conducting follow-ups.
- Collaborate closely with the Store Manager to ensure seamless daily operations.
Requirements:
- Proven experience in customer-facing roles and parts interpretation is highly valued.
- Familiarity with the Pronto system is an asset, with in-house training available for those who need it.
- Ability to work independently and as part of a close-knit team.
What We Offer:
- A permanent, full-time position (Monday to Friday, 7:30 AM - 5:00 PM) with opportunities for growth.
- A competitive salary of approximately $80,000 per annum, plus weekly bonuses.
- A chance to be part of an award-winning, professional, and supportive environment.
This is an excellent opportunity for a dedicated individual to contribute to the success of our workshop and grow with our team.
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