Roadside Assistance Consultant
1 month ago
About the Role:
In this role, you will be responsible for providing exceptional customer service to RACQ members who have broken down on the roadside. You will take inbound calls, determine the member's location, and ensure their membership details are accurate and up-to-date.
Key Responsibilities:
- Take inbound calls from members in their time of need
- Ensure members' personal and vehicle details are accurately updated in the database
- Provide members with information, such as entitlements and benefits
- Work in a supportive and structured call centre environment
About You:
- Customer service experience
- Strong listening, problem-solving, and communication skills
- Good technology skills with quick and accurate data entry
- Resilient, goal-oriented, and enjoy working in a structured environment
Why Work with RACQ?
RACQ is a leading provider of roadside assistance and insurance services in Queensland. We are committed to delivering exceptional customer service and providing a supportive and inclusive work environment.
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Flexible working arrangements
- Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.
-
Roadside Assistant Consultant
4 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the Role:RACQ is seeking a skilled and customer-focused individual to join our Roadside Assistance team as a Roadside Assistant Consultant. As a key member of our team, you will play a vital role in providing exceptional service to our members who have broken down on the roadside.Key Responsibilities:Take inbound calls from members in their time of...
-
Roadside Assistant Consultant
4 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the Role:We are seeking a skilled and compassionate Roadside Assistant Consultant to join our team at RACQ. As a key member of our contact centre, you will play a vital role in providing exceptional customer service to our members who have broken down on the roadside.Key Responsibilities:Take inbound calls from members in their time of need and provide...
-
Roadside Assistant Consultant
3 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleAt RACQ, we're seeking a skilled and compassionate Roadside Assistant Consultant to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional support to our members who have broken down on the roadside.Key ResponsibilitiesTake inbound calls from members in their time of need, providing...
-
Roadside Service Consultant
3 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a skilled and customer-focused individual to join our team as a Roadside Service Consultant.This is a unique opportunity to make a real difference in the lives of our members, who rely on us for assistance in their time of need.As a Roadside Service Consultant, you will be responsible for providing exceptional customer service,...
-
Roadside Assistance Specialist
7 days ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout RACQRACQ is a leading provider of roadside assistance and emergency services in Queensland. With a commitment to delivering exceptional customer experiences, we are seeking a dedicated individual to join our team as a Roadside Assistance Specialist.
-
Roadside Assistance Technician
1 week ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a skilled and customer-focused Roadside Assistance Technician to join our team in Brisbane. As a key member of our roadside assistance team, you will be responsible for making member vehicles mobile at the roadside and providing mechanical advice.Our ideal candidate will have trade-qualified mechanic or auto-electrician...
-
Roadside Assistance Specialist
4 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeProtect the CommunityAre you passionate about ensuring road safety and providing top-notch assistance to those in need?As a Patrol Officer with RACQ, you'll be part of a dedicated team that makes a real difference in people's lives.We're seeking individuals with strong mechanical expertise and excellent customer service skills to join our elite team of...
-
Roadside Assistance Technician
4 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAt RACQ, we are seeking a skilled Patrol Officer to join our roadside assistance team. As a key member of our team, you will be responsible for making member vehicles mobile at the roadside and providing mechanical advice. Your responsibilities will include:Providing exceptional customer service and ensuring the safety of our membersUtilizing your mechanical...
-
Roadside Assistance Technician
7 days ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAre you a skilled mechanic looking for a new challenge?We are seeking a Roadside Service Technician to join our team in Brisbane.About the role:As a Roadside Service Technician, you will be responsible for making member vehicles mobile at the roadside and providing mechanical advice to ensure their safety.You will also promote member services and interact...
-
Roadside Service Technician
1 month ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a skilled Roadside Service Technician to join our team in the Brisbane area. As a Roadside Service Technician, you will be responsible for making member vehicles mobile at the roadside and providing mechanical advice.Your responsibilities will include:Diagnosing and repairing vehicles at the roadsideProviding mechanical advice to...
-
Patrol Officer
4 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a dedicated and enthusiastic Patrol Officer to join our elite team of roadside assistance experts. As a Patrol Officer, you will play a critical role in providing exceptional roadside assistance to our members, ensuring they receive the support they need to stay safe on the road.Key ResponsibilitiesApply mechanical and...
-
Roadside Service Technician
3 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeWe are seeking a highly skilled Roadside Service Technician to join our team based in the Brisbane area, assisting members who have broken down at the roadside.Your responsibilities will include making member vehicles mobile at the roadside, providing mechanical advice, and promoting member services.To be successful in this role, you will need to have trade...
-
Roadside Service Technician
4 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a skilled Roadside Service Technician to join our team based in the Brisbane area. As a Roadside Service Technician, you will be responsible for making member vehicles mobile at the roadside and providing mechanical advice.Your responsibilities will include:Diagnosing and repairing vehicles at the roadsideProviding mechanical...
-
Roadside Service Technician
3 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a skilled Roadside Service Technician to join our team based in the Brisbane area. As a Roadside Service Technician, you will play a critical role in assisting our members who have broken down at the roadside.Your responsibilities will include making member vehicles mobile at the roadside, providing mechanical advice, and...
-
Patrol Officer
2 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a dedicated and enthusiastic Patrol Officer to join our elite team of roadside assistance professionals.As a Patrol Officer, you will be responsible for providing exceptional roadside assistance to our members, applying your mechanical and auto-electrician skills to resolve issues efficiently.About YouStrong safety focus in all...
-
Roadside Service Technician
4 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a skilled Roadside Service Technician to join our team in the Brisbane area. As a Roadside Service Technician, you will be responsible for assisting members who have broken down at the roadside, providing mechanical advice, and promoting member services.Your responsibilities will include:Making member vehicles mobile at the...
-
Roadside Service Technician
3 days ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a highly skilled Roadside Service Technician to join our team based in the Brisbane area.As a key member of our roadside assistance team, you will be responsible for making member vehicles mobile at the roadside, providing mechanical advice, and promoting member services.Your responsibilities will range from performing vehicle...
-
Roadside Service Technician
4 days ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a skilled Roadside Service Technician to join our dynamic team in Brisbane, providing assistance to members who have broken down at the roadside.Your responsibilities will include making member vehicles mobile, providing mechanical advice, and promoting member services. You will work closely with customers and be a part of a...
-
Patrol Officer
4 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a dedicated and enthusiastic Patrol Officer to join our elite team of roadside assistance experts. As a Patrol Officer, you will play a critical role in providing exceptional roadside assistance to our members, ensuring they receive the help they need in a timely and professional manner.Key ResponsibilitiesApply mechanical...
-
Roadside Service Technician
5 days ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are currently seeking a skilled Roadside Service Technician to join our team based in the Brisbane area. As a key member of our roadside assistance team, you will be responsible for providing top-notch service to our members who have broken down at the roadside.Your responsibilities will include making member vehicles mobile at the roadside,...