
Senior Business Growth Manager
2 days ago
This is an exciting opportunity to join a high growth business in Canberra and take on a leadership role.
About The Role:
This role will be responsible for managing a portfolio of key clients focused on business excellence and sustainable growth. You will work closely with government clients to develop strategic account plans, grow their portfolios, and improve performance and efficiency.
Key Responsibilities:
- Manage client relationships, negotiations, and sales cycles
- Project manage client implementation and relationship management requirements ensuring high levels of satisfaction
- Grow the government portfolio within Canberra
- Lead presentations and account performance reviews aligned with contractual KPIs and client business improvement initiatives
- Develop strategic account plans to optimize opportunities for growth
- Maintain accurate records including client intelligence and CRM activity
- Develop initiatives that improve performance and increase efficiencies
- Acquire new business including presenting and closing opportunities
About You:
- Demonstrated success in a similar senior national account management role in a B2B or government environment
- Proven track record in client relationship management and sales retention and growth
- Ability to analyze market trends, competitor positioning, and customer behavior to inform sales strategy
- Use reporting tools and CRM analytics to measure pipeline health, conversion rates, and margin performance
- Make informed decisions based on customer data, financial metrics, and sales performance KPIs
- Adapt quickly to market changes, internal restructuring, or shifts in customer demand
- Lead customers through change with clear communication and planning
- Deliver compelling sales presentations and business cases to executive-level audiences
Benefits:
- Flexible hybrid workplace
- Annual employee incentive schemes
- Generous reward and recognition programs
- Commitment to professional development with ongoing training and career development opportunities
- Access to free mental health programs
- Birthday, paid parental leave, and purchase leave available
- Convenient location with free onsite parking
- Modern onsite gym
- Employee discounts on full product range
- Opportunity to participate in community welfare and charity initiatives
- Novated lease/salary sacrifice for electric vehicles available
About Us:
We are a socially responsible organization who provides equal employment opportunities to a talented and diverse team of passionate people. We live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family.
Through our business success, we have been proud to give back over $20 million to the community through charitable donations.
Founded in 1977, we are the largest Australian-owned and operated national office products business. With over 750 employees located across every state of Australia, we are leaders in our industry.
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