Claims Service Officer

1 month ago

Sydney, New South Wales, Australia Tal Services Limited Full time

About the Role

We are seeking a talented Claims Service Officer to join our team at Tal Services Limited. As a Claims Service Officer, you will be responsible for performing claims administrative tasks in support of our Case Managers.

Key Responsibilities

  • Perform claims administrative tasks in support of the Case Managers
  • Participate in the development of improved procedures for the administration of claims
  • Receive initial notification of claims and implement action, check policy status, record on system and send claim forms
  • Acknowledge receipt, make up claim file, attach underwriting documentation and attach applicable policy wording
  • Arrange periodical benefit payments and payment of service provider accounts
  • Process claim payments following instruction from the Case Manager
  • Co-ordinate Surveillance, Rehabilitation and Independent Medical Examination referrals

About You

To be successful in this role, you will have:

  • Previous experience in a similar role within the Financial Services/Insurance Industry
  • Exceptional customer service skills to clients and ensure agreed service standards are met
  • Demonstrated ability to work both in a team and autonomously
  • Excellent analytical skills and methodologies, high attention to detail
  • Good relationship management and negotiation skills
  • Accurate data input and sound knowledge of MS Office suite

What We Offer

We offer a supportive work environment, career progression opportunities, and a competitive salary package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

  • Claims Service Officer

    3 weeks ago

    Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Claims Service Officer Role OverviewAt Allianz Australia Services Pty Ltd, we're committed to providing exceptional customer service and ensuring the efficient processing of claims.We're seeking a highly skilled and dedicated Claims Service Officer to join our team. As a Claims Service Officer, you will be responsible for ensuring internal and external...

  • Claims Service Officer

    3 weeks ago

    Sydney, New South Wales, Australia Tal Services Limited Full time

    Tal Services Limited is seeking a highly skilled Claims Service Officer to support our mission of being by your side for life.The successful candidate will play a vital role in the administration of claims, working closely with our Case Managers to ensure a seamless experience for our clients.Key Responsibilities:Perform claims administrative tasks in...

  • Claims Service Officer

    4 weeks ago

    Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Insurance Claims Specialist OpportunityWe are seeking an experienced Claims Service Officer to join our team in Sydney, NSW. As an Insurance Claims Specialist, you will be responsible for ensuring internal and external customer expectations are exceeded and business objectives met by efficiently undertaking claim processing and administrative functions.About...

  • Senior Claims Officer

    4 weeks ago

    Sydney, New South Wales, Australia Suncorp Group Full time

    Job SummaryWe are seeking a highly experienced Senior Claims Officer to join our team. As a Senior Claims Officer, you will be responsible for managing a diverse portfolio of Professional and Financial Lines claims, providing technical claims advice, and mentoring claims officers.Key ResponsibilitiesProactively manage a diverse portfolio of...

  • Claims Officer: Insurance Claims Specialist

    6 days ago

    Sydney, New South Wales, Australia Edward Jacobs Full time

    About Edward JacobsEdward Jacobs is a top insurance company located in Sydney's CBD. We have achieved consistent profitable growth by offering innovative risk management solutions.Job OverviewOur Claims Officer will be responsible for managing end-to-end claims, including recovery actions and liability determination. The ideal candidate will have at least 2...

  • Claims Service Officer

    3 weeks ago

    Sydney, New South Wales, Australia Tal Services Limited Full time

    Role OverviewTal Services Limited is seeking an experienced Claims Service Officer to support our Case Managers in delivering exceptional service to our clients. As a Claims Service Officer, you will be responsible for performing administrative tasks, participating in process improvements, and ensuring timely and accurate claim payments.Key...

  • Claims Service Professional

    4 weeks ago

    Sydney, New South Wales, Australia Tal Services Limited Full time

    About Tal Services LimitedTal Services Limited is a leading provider of innovative life insurance solutions, dedicated to protecting the well-being of Australians.With a strong commitment to diversity and inclusion, we strive to create an inclusive culture that values and respects the diversity of our people and the communities we serve.Job OverviewWe are...

  • Claims Service Consultant

    4 weeks ago

    Sydney, New South Wales, Australia Tal Services Limited Full time

    About the OpportunityWe are seeking a Claims Service Consultant to join our team at Tal Services Limited. As a Claims Service Consultant, you will be responsible for supporting customers through claims lodgement and information gathering in order to assess claims.Key ResponsibilitiesPerform claims administrative tasks in support of the Claims Consultants,...

  • Claims Service Consultant

    4 weeks ago

    Sydney, New South Wales, Australia Tal Services Limited Full time

    About the OpportunityWe are seeking a Claims Service Consultant to join our team at Tal Services Limited. In this role, you will be responsible for supporting customers through claims lodgement and information gathering in order to assess claims.Key ResponsibilitiesPerform claims administrative tasks in support of the Claims Consultants, with accuracy and...

  • Claims Liaison Officer

    2 weeks ago

    Sydney, New South Wales, Australia EML (Employers Mutual Limited) Full time

    We are seeking a highly skilled Claims Liaison Officer to join our team at EML (Employers Mutual Limited).The successful candidate will be responsible for managing a portfolio of physical and psychological claims, liaising with multiple stakeholders to ensure effective end-to-end claims processing.This is an exciting opportunity to work in the NSW Workers...

  • Claims Service Advocate

    2 weeks ago

    Sydney, New South Wales, Australia Tal Services Limited Full time

    About Tal Services LimitedWe are a leading life insurance provider dedicated to supporting Australians through various stages of their lives. Our mission is to deliver exceptional service and provide peace of mind for our customers.Job OverviewThis role is a Claims Service Consultant position within our Direct channel, supporting customers who have obtained...

  • Claims Support Officer

    4 weeks ago

    Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Claims Support Officer Role OverviewWe are seeking a highly organized and detail-oriented Claims Support Officer to join our National Liability Claims team in Sydney or Melbourne. As a Claims Support Officer, you will play a critical role in ensuring claims are managed in a timely and cost-efficient manner.Key Responsibilities:Provide administrative support...

  • Claims and Rebates Officer

    4 weeks ago

    Sydney, New South Wales, Australia Fisher & Paykel Australia Pty Ltd Full time

    Key Responsibilities:Assist with the day-to-day administration and processing of rebate and deal claims and payments, claim verification, journal entries, and deal approvals. Oversee claims processing for rebates and deals across all divisions, taking on responsibility for overseeing Builder and DeLonghi business. Verify claims using approved deal...

  • Claims Support Officer

    4 weeks ago

    Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Claims Support Officer Role OverviewAt Allianz Australia Services Pty Ltd, we're seeking a skilled Claims Support Officer to join our National Liability Claims team. As a key member of our team, you'll play a vital role in ensuring claims are managed efficiently and effectively.Key Responsibilities:Provide administrative support to the National Liability...

  • Claims Support Officer

    4 weeks ago

    Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Claims Support Officer Role OverviewAt Allianz Australia Services Pty Ltd, we're committed to providing exceptional customer service and ensuring claims are managed efficiently. We're seeking a skilled Claims Support Officer to join our National Liability Claims team.Key Responsibilities:Provide administrative support to the National Liability Claims team,...

  • Claims Officer Role

    5 days ago

    Sydney, New South Wales, Australia ignite Full time

    Ignite: Customer Service Claims Specialist OpportunityWe are seeking a highly skilled and passionate Customer Service Claims Specialist to join our team at Ignite. This role is ideal for individuals who are dedicated to delivering exceptional customer service and guiding clients through the claims process from start to finish.About the RoleThis is an...

  • Senior Claims Officer

    1 month ago

    Sydney, New South Wales, Australia Suncorp Group Full time

    Job SummaryWe are seeking a highly experienced Claims Manager to lead our team of claims professionals in managing complex and sensitive claims in the Professional Indemnity and Financial Lines space.Key ResponsibilitiesProactively manage a diverse portfolio of complex claims end to end, ensuring timely and cost-effective outcomes.Provide specialist...

  • Claims Service Specialist

    3 days ago

    Sydney, New South Wales, Australia Tal Services Limited Full time

    About the OpportunityWe're seeking a caring and empathetic Claims Service Consultant to join our Direct channel team. This role requires a strong ability to support customers through claims lodgement and information gathering, ensuring accurate and timely assessment of claims.The ideal candidate will have exceptional customer service skills, with the ability...

  • Claims Support Officer

    1 week ago

    Sydney, New South Wales, Australia Suncorp Group Full time

    We are seeking an experienced Claims Support Officer to join our team in Sydney. This role offers a unique opportunity for someone who is passionate about delivering exceptional customer experiences and working in a dynamic environment.About the RoleThis full-time position involves managing insurance phone queues, investigating claims, validating details,...

  • Claims Specialist for Accident and Health Claims

    2 weeks ago

    Sydney, New South Wales, Australia Berkshire Hathaway Specialty Insurance Full time

    Berkshire Hathaway Specialty Insurance is a strategic and trusted insurance partner providing a broad range of commercial property, casualty, and specialty insurance coverages. We are seeking a Claims Consultant to join our Sydney office, specialising in Accident and Health (A&H) claims.The successful candidate will report directly to the A&H Claims Manager...