Senior Claims Officer
3 weeks ago
Job Summary
We are seeking a highly experienced Claims Manager to lead our team of claims professionals in managing complex and sensitive claims in the Professional Indemnity and Financial Lines space.
Key Responsibilities
- Proactively manage a diverse portfolio of complex claims end to end, ensuring timely and cost-effective outcomes.
- Provide specialist technical advice to claims staff on policy coverage, liability, quantum, strategy, and reserving.
- Appoint and manage external service providers, including External Legal Panels.
- Maintain claim reserves in a timely manner in accordance with reserving guidelines and practices.
- Provide underwriters and claims managers with feedback on issues or risk deficiencies identified during claims management.
- Contribute to the development of the team's market profile through superior claims service to our targeted market segment.
Requirements
- Proven experience within Professional Indemnity/Financial Lines Claims (5-10 years experience mandatory).
- Prior experience mentoring claims staff in technical claims roles.
- Tertiary qualifications in law, business, or insurance would be highly regarded.
About Us
Suncorp Group is a leading Australian and New Zealand insurance and banking company. We are passionate about creating a diverse, accessible, and inclusive culture, offering flexible work, career development, and internal mobility.
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