Claims Officer: Insurance Claims Specialist

1 week ago


Sydney, New South Wales, Australia Edward Jacobs Full time
About Edward Jacobs

Edward Jacobs is a top insurance company located in Sydney's CBD. We have achieved consistent profitable growth by offering innovative risk management solutions.

Job Overview

Our Claims Officer will be responsible for managing end-to-end claims, including recovery actions and liability determination. The ideal candidate will have at least 2 years of experience in claims insurance roles and possess strong analytical and problem-solving skills.

Key Responsibilities:
  • Manage claims from initiation to resolution, ensuring timely application of claim settlements and effective liaison with investigators and assessors.
  • Build strong relationships with internal and external stakeholders, delivering exceptional customer service and facilitating open dialogue on policy interpretations and claim management.
  • Adhere to established procedures and policies, processing claims promptly for optimal outcomes and contributing to a collaborative team environment.
Requirements:
  • At least 2 years of experience in claims insurance roles.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication and interpersonal abilities.
  • Ability to work independently and collaboratively in a fast-paced environment.
What We Offer

We offer a competitive salary package of $85,000 - $100,000 depending on experience, as well as opportunities for quick career progression to Senior Claims Officer. Our benefits include flexible working arrangements, monthly external training, and a social environment with regular office sessions and catch-ups.



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