Claims Service Officer
4 weeks ago
Claims Service Officer Role Overview
At Allianz Australia Services Pty Ltd, we're committed to providing exceptional customer service and ensuring the efficient processing of claims.
We're seeking a highly skilled and dedicated Claims Service Officer to join our team. As a Claims Service Officer, you will be responsible for ensuring internal and external customer expectations are exceeded and business objectives are met by efficiently undertaking claim processing and administrative functions.
Key Responsibilities
- Process new claims and undertake medical transactions with a high level of accuracy and attention to detail.
- Ensure work is completed in accordance with external/internal policy and procedure.
- Provide excellent customer service and communication to internal and external stakeholders.
About You
- Experience in a customer service or administration support role, preferably in the insurance industry.
- Strong technical skills and proficiency with systems, software, databases, and communication tools.
- Ability to work accurately and efficiently with a high level of attention to detail.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for career development and growth.
- A competitive salary and benefits package.
- A sense of belonging and being part of a team that's open-minded and genuinely focused on customer outcomes.
About Allianz Australia Services Pty Ltd
We're a leading insurance and asset management company committed to providing excellent customer service and ensuring the efficient processing of claims. We're proud to be part of a global organization that values diversity and inclusion.
Adjustments and Support
If you require any support or adjustments to participate in our recruitment process, please don't hesitate to reach out to us.
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