Claims Support Officer

2 weeks ago


Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

Claims Support Officer Role Overview

At Allianz Australia Services Pty Ltd, we're committed to providing exceptional customer service and ensuring claims are managed efficiently. We're seeking a skilled Claims Support Officer to join our National Liability Claims team.

Key Responsibilities:

  • Provide administrative support to the National Liability Claims team, ensuring claims are processed in a timely and cost-effective manner.
  • Complete and send letters, arrange appointments, and perform other administrative duties as required.
  • Liaise with internal stakeholders and external suppliers to establish and maintain effective administrative processes.
  • Manage work queues and track necessary actions to ensure deadlines are met.
  • Handle financial aspects of claims, including processing payments and assisting with internal claims processes.

Requirements:

  • Ability to work collaboratively in a team environment.
  • Exceptional time management and priority planning skills.
  • Strong customer service skills and a calm, professional approach.
  • Excellent verbal and written communication skills.

What We Offer:

  • A supportive and open-minded team environment.
  • A commitment to work-life balance and flexible working arrangements.
  • Access to on-demand learning resources and career development opportunities.
  • Insurance products and discounts across various brands.
  • Initiatives to support financial wellness.

About Allianz Australia Services Pty Ltd

We're an equal opportunities employer, committed to fostering an inclusive workplace where everyone can thrive. If you require adjustments or support during the recruitment process, please don't hesitate to reach out.



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