Growth Partner

1 day ago

Melbourne, Victoria, Australia beBeeInfluencer Full time $90,000 - $120,000
Customer Success Specialist

We're committed to empowering local businesses with the tools they need to succeed. Our AI-driven platform helps businesses generate more leads and increase revenue.

  • Drive customer adoption by guiding them toward meaningful results.
  • Maximise retention and expansion through strategic recommendations.
  • Show customers what's possible when our platform becomes part of their everyday operations.
The Role

You'll be the key growth partner for a portfolio of small business customers, helping them unlock the full potential of our platform from first use to long-term advocacy. This involves more than just support – it's about strategy, impact, and driving change at scale.

  • Drive customer outcomes by setting goals and tracking performance using our platform.
  • Offer strategic recommendations that solve real-world problems and drive product adoption.
  • Manage a high-volume customer portfolio using playbooks, automation, and scalable outreach.
What You Bring

• Experience in account management, customer success, or consultative sales.

• Strong communication skills and a customer-centric approach.

• Proven ability to influence customers and drive better decisions.

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