Cloud Adoption Relationship Manager

3 days ago

Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $140,000 - $180,000

We are seeking a seasoned Relationship Manager to drive customer success and cloud adoption.

This key role involves managing customer relationships, delivering proactive support services, and collaborating with internal teams to drive better customer outcomes.

Key Responsibilities:

  • Drive customer cloud adoption through effective support services
  • Partner with the account team to create and deliver strategic plans
  • Orchestrate collaboration across teams to achieve customer goals

Ideal Candidate:

  • Proven relationship management skills and ability to build strong partnerships
  • Ability to identify high-level business requirements while managing daily operations
  • Experience in accelerating time to value through resource management and technical influence

Preferred Skills:

  • Over five years of experience in IT-related support and solutions
  • Broad understanding of industry technologies and directions, including cloud certifications
  • Program management skills and experience in managing customer portfolios and participating in account planning

Industry Knowledge:

  • Health sector experience is desirable but not essential

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