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IT Expert with Technical Prowess

4 weeks ago

North Boambee Valley, New South Wales, Australia Advanced Technology Full time

As an IT Expert with Advanced Technology, you will be responsible for delivering top-notch technical support to our clients in the Coffs Harbour and Port Macquarie areas.

With a strong background in desktop, server, and cloud helpdesk support, you will have at least 3 years of experience in an MSP environment. Your attention to detail and commitment to doing things right first time around will ensure that our clients receive the highest level of service.

You will work closely with our team to resolve complex infrastructure or application problems, utilizing your logical troubleshooting skills and ability to work autonomously. We are looking for someone who is proactive, driven, and highly motivated, with a strong eye for detail and a commitment to excellence.

The successful candidate will have a solid understanding of networking, Active Directory, DNS, DHCP, routing, NTFS, Azure, RMM, and PSA technologies. They will also be able to effectively communicate technical information to both technical and non-technical stakeholders.

This role offers the opportunity to grow and develop as an IT expert, with a focus on becoming a 'Level 7 intrapreneur'. You will be working in a dynamic team environment, where honesty, integrity, and loyalty are valued above all else.

We estimate the salary for this position to be between $70,000 - $90,000 per annum, depending on experience and qualifications.

Advanced Technology is a growing business that provides 'top of the class' IT support to businesses in the region. Our motto is 'Growth and Profit through IT', and we are committed to helping our clients achieve their goals through better technology, less downtime, and increased efficiency.

In this role, you will have the opportunity to work on a variety of projects, including setup and support of server environments, desktop environments, mobile devices, and network devices. You will also be responsible for maintaining our expanding cybersecurity program.