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IT Expert with High Technical Standard
3 weeks ago
About Advanced Technology:
Growth and Profit through IT
We help you grow your business through better technology, less downtime and increased efficiency. Our proactive monitoring means that most issues get resolved before you even knew they existed.
Job Description:
As an IT Expert with High Technical Standard at Advanced Technology, you will be working alongside a dynamic team to provide top-notch IT support for business clients in the Coffs Harbour / Port Macquarie area.
You'll be responsible for delivering high-quality technical assistance, ensuring seamless operations, and continuously improving our services to meet the evolving needs of our clients.
Key Responsibilities:
- Helpdesk Support Level 1 & 2 & 3 Support
- Setup & Support Server Environments 2012 ,2016, 2019 environments, Hyper-V, SQL, Exchange 3rdParty and occasionally Linux
- Setup & Support Desktop Environments Windows 10 & and now and again MAC
- Setup & Support Mobile Devices, Android, and iPhone
- Setup & Support many network devices and: we love Ubiquiti
- Microsoft Office 365, MYOB, Global Spam Filtering, Managed AV, Managed Backup, and many other cloud solutions
- Setup and maintain our expanding Cybersecurity Program
Requirements:
- Desktop, Server & Cloud Helpdesk support background with at least 3 years' experience, ideally in an MSP environment
- An eye for details and a commitment to doing things right first time around
- Skills in Networking, Active Directory, DNS, DHCP, Routing, NTFS, Azure, RMM, PSA