Hotel Operations Manager
2 days ago
Accor is the world's largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries.
We are seeking an energetic and enthusiastic individual to ensure the smooth and efficient running of the Hotel's operation with a high level of customer service provided at all times.
The role involves overseeing the day-to-day operations of the hotel team, supervising and monitoring hotel team members, and taking initiative to ensure all interactions with guests are positive and productive.
You will assist in the running of Distrikt cafe and our All-Day Dining including service, food prep, and coffee making. In absence of the General Manager/Senior Managers, you will ensure the smooth and efficient running of the Hotel's operation with a high level of customer service provided at all times.
Key responsibilities include processing and assisting with check-in and check-out of guests, responding to and coordinating emergency situations, and maintaining high levels of communication with other departments.
This is an exciting opportunity to work for Accor, a leader in the hospitality industry. You will have the chance to work alongside passionate industry professionals and be mentored by experienced Accor Hospitality professionals who want to see you succeed.
$65,000 - $75,000 per year
About Us
Mercure Sydney Blacktown is situated within a vibrant cultural hub, offering a range of room types and hotel services including 24-hour reception, guest laundry, cafe, restaurant, and free open-air parking.
In this role, you will have the opportunity to develop your skills and experience in the hotel industry, working in a fast-paced environment with a focus on customer service.
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