Senior Customer Experience Manager

Xero, a leading company in AU, has an exciting opportunity for a Senior Product Lead to shape the customer experience.About the RoleThis is a challenging and rewarding role that involves driving customer and business value through ownership of new and existing products. You will manage products end-to-end, from early-stage research and ideation, through to...

Job OverviewAustralianSuper is a leading superannuation fund, and we are seeking a skilled Senior Digital Product Manager to join our Member Experience team. This is an exciting opportunity to make a significant impact on the digital member experience and drive business growth.About YouWe are looking for a highly motivated and experienced Senior Digital...

This is a critical role in APAC with Mercury, a leading financial technology company.We are seeking a skilled Customer Experience Manager to join our team. As a key member of our Customer Support team, you will be responsible for delivering exceptional user experiences by providing warmth and competence when users encounter issues or have questions about our...

About JemenaJemena is a pioneering company in the Australian energy sector, driving innovation and growth in the electricity grid. As a Senior Asset Engineer, you will play a crucial role in shaping the future of energy.About the RoleWe are seeking an experienced engineer to lead the development and delivery of network and customer-initiated projects. The...

Schneider Electric is a leading company in the AU that offers an amazing opportunity for a Project Manager/Senior Project Manager to join their team. This role involves managing small project teams, using both internal and external resources, to deliver One Schneider solutions to customers.The successful candidate will have experience in managing projects in...

The total rewards package at Mercury includes a highly competitive base salary, equity (stock options), and benefits. Our salary ranges are regularly updated using reliable compensation survey data for the SaaS and fintech industry.

This is a Senior Customer Success Engineer role at HashiCorp. We are looking for someone to work in a high-performance environment and serve as a product or solution subject matter expert, providing customers with deep technical guidance throughout their customer journey.The ideal candidate will have 7+ years of experience with solution architecture, sales...

Senior Leadership Opportunity in Healthcare TechnologyWe are seeking an experienced Chief Customer and Product Officer to join our client, a leading healthcare technology company. This role presents a unique chance to shape the future of healthcare, drive innovation, and make a lasting impact.About the RoleOversee the entire product lifecycle, from...

Ayan Infotech seeks a highly experienced Senior IT Program Manager for a full-time, permanent role in Melbourne. This position offers an excellent opportunity to lead large-scale development projects and manage a team of 70-80 staff in an onsite-offshore setup.The ideal candidate will have a strong background in IT development, with experience in leading...

About the Opportunity">The Customer Success Manager is responsible for building and maintaining end-to-end relationships with our customers to enable them to realize the value of the Fireblocks platform. You will leverage your domain expertise and ability to frame problems and find solutions to help customers drive adoption and achieve business...

About the PositionWe are seeking an experienced Senior Marketing Associate to join our CRM Marketing team. As a key player in our marketing efforts, you will develop and execute strategic programs to drive customer engagement and retention. Reporting directly to our Manager of Retention Marketing, you will focus on creating personalized experiences that...

Job Title: Senior Financial ManagerThis is an exciting opportunity to be part of a growing company in Australia.About the Role:Lead the Australian Financial Reporting team as a Senior Manager.Oversee monthly, quarterly, half-yearly, and annual financial reporting, regulatory reporting, and tax reporting to various clients.Serve as an escalation point for...

Job SummarySenior Facilities Manager required to manage data centre services including connectivity, power services, deployment, and additional services. This is a key position responsible for maintaining high levels of service quality and ensuring compliance with local regulatory requirements.

Company OverviewREA Group is a leading global digital business, specialising in property. From humble beginnings in Melbourne's east in 1995, we have grown into a company that is changing the way the world experiences property.Job DescriptionAs a Senior Product Manager – Customer 360, you will play a critical role in uplifting our customer data to enable...

Job Title: Digital Product Visionary LeadAbout Us: Intrepid Experience inspires, creates, shares, and leads the best travel experiences ever – for both people and the planet.We are seeking a visionary leader to drive our digital product strategy, oversee the lifecycle of our digital offerings, and lead initiatives to continually enhance and optimize our...

Lead Product Development and Enhance Customer ExperienceCircuIT Recruitment Group is seeking an experienced Chief Customer and Product Officer to join our client, a leading healthcare technology company in Melbourne. This unique opportunity offers the chance to shape the future of healthcare, drive innovation, and make a lasting impact.About the Role:Oversee...

About Intrepid ExperienceWe exist to inspire, create, share, and lead the best travel experiences ever – for both people and the planet.With over 34 years of experience, we're proud to be a certified B Corp with hundreds of trips in over 100 countries. Our goal is to bring purposeful and sustainable travel to more people than ever before.Job DescriptionAs...

Join us as a Senior Housing Manager with the Victorian Department of Families, Fairness & Housing and play a critical role in shaping the future of social and affordable housing for Victorians. With a focus on delivering high-quality outcomes, you will work closely with our team to drive project delivery and achieve strategic goals.As a Senior Housing...

About the PositionIn this Senior Account Growth Manager role, you will be responsible for developing and executing strategies to drive growth and profitability within Datacom's portfolio. You will manage key accounts, foster valuable relationships, and ensure exceptional customer satisfaction.Key Responsibilities:Identify and seize future opportunities for...

About the RoleThis is an exciting opportunity to join Optus as a Customer Experience Specialist, working in a dynamic environment with a rapidly growing team. As a key member of the Customer Resolution Team, you will be responsible for managing customer complaints from various sources, ensuring prompt, professional, and caring responses that exceed customer...