Reward Strategy Manager

1 week ago

Sydney, New South Wales, Australia beBeeLoyalty Full time $100,000 - $130,000

This is an exciting opportunity to develop and execute a loyalty strategy that drives customer engagement and retention. The ideal candidate will have a proven track record in category management or retail loyalty, with experience in designing and creating loyalty offers that support business objectives.

Key responsibilities include:

  • Developing the loyalty roadmap and collaborating with cross-functional teams to ensure alignment with business goals
  • Designing and creating loyalty offers, including events, sign-up benefits, and category-specific promotions
  • Managing relationships with external parties to create loyalty benefits and offers
  • Monitoring and assessing reward store range and performance, and making data-driven decisions to optimize results

To be successful in this role, you will need:

  • 3+ years' experience in category management or retail loyalty
  • Marketing or business tertiary qualification
  • Experience working with loyalty programs and managing small teams
  • Strong analytical skills and financial acumen, incorporating reporting and analytics
  • Able to demonstrate an agile mindset and adapt to changing business needs

Benefits of this role include:

  • Flexible working arrangements and work-life balance
  • The opportunity to work for a leading retailer with a strong commitment to customer satisfaction
  • Access to corporate perks program offering discounts on various services and products
  • Generous discounts across multiple retail brands

We strive to create an inclusive environment for all employees and are committed to diversity and equal opportunities.

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