Application Support Specialist

1 week ago


Sydney, New South Wales, Australia Firesoft People Full time

Firesoft People is seeking a dedicated Application Analyst to enhance our operational efficiency within the financial services sector. This role requires a proactive individual who embraces innovation and is adaptable to various responsibilities.

The ideal candidate will consider themselves a versatile technologist with a passion for continuous learning and professional growth.

Key Responsibilities:

  • Assist in the management and optimization of applications to ensure consistent availability and performance aligned with service level agreements.
  • Utilize knowledge of Java and AWS; familiarity with SAP is advantageous.
  • Engage with ticketing systems, particularly JIRA, to track and resolve issues effectively.
  • Collaborate within Agile teams, demonstrating strong communication skills and a commitment to teamwork.
  • Prioritize multiple tasks efficiently while ensuring high-quality results are delivered on time.
  • Exhibit strong analytical abilities to tackle complex problems and quickly grasp technical concepts.
  • Maintain effective communication and interpersonal relationships across the organization.
  • Develop and uphold a comprehensive quality assurance program.
  • Possess a foundational understanding of IT architecture, encompassing both infrastructure and applications.


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