Senior Application Development and Support Specialist

2 months ago


Sydney, New South Wales, Australia Westpac Group Full time
About the Role

We are seeking a highly skilled and experienced Senior Application Development and Support Specialist to join our team at Westpac Group. As a key member of our IT team, you will play a critical role in ensuring the smooth operation of our applications and systems.

Key Responsibilities
  • Application Support: Provide level 3 support for a wide range of applications, including troubleshooting, resolving incidents, and providing problem resolution assistance to support analysts.
  • System Maintenance: Conduct system maintenance, including implementation of business recovery, disaster recovery, and continuity plans, to deliver system availability, reliability, stability, currency, and recoverability of applications.
  • Collaboration and Communication: Collaborate effectively with team members and other business and technology stakeholders to achieve desired outcomes.
  • Technical Expertise: Develop and maintain operational and system documentation to enable effective maintenance and support of applications.
  • Process Improvement: Recommend changes to application or its usage that can potentially reduce cost or improve performance.
Requirements
  • Experience: Proven experience in application support, preferably in a corporate IT environment.
  • Technical Skills: Proficiency in building environments, deploying applications, and managing server operating infrastructures, as well as experience with payments processing, SQL, and PowerShell.
  • Knowledge: Knowledge of SSL certificates and Web Application Firewalls.
About Us

At Westpac Group, we are committed to creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone. We value diversity and flexibility and are proud to have created a culture that champions inclusion.



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