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IT Application Support Specialist
2 months ago
IT Application Support Specialist
Firesoft People is a prominent technology firm dedicated to delivering innovative solutions tailored for diverse sectors. Our unwavering commitment to quality and advancement has made us a reliable ally for our clients' IT requirements. Our workforce comprises passionate experts who collaborate to achieve outstanding outcomes.
Position Overview:
We are on the lookout for a skilled IT Application Support Specialist to enhance our energetic team. In this capacity, you will oversee the installation, upkeep, and improvement of our existing application systems. Your role will be essential in fine-tuning the system configuration and guaranteeing its seamless functionality. As part of a compact team, you will also engage in the comprehensive management of our IT infrastructure. Your technical acumen will be vital in delivering exceptional support to our internal clients and aiding in the migration to cloud solutions.
Key Responsibilities:
- Install, maintain, and monitor the application server environment, focusing on Jboss EAP.
- Administer and support databases, including MMSQL, Oracle, and Postgres, performing backup and restoration tasks. Experience in database management and SQL execution is advantageous.
- Collaborate with the IT infrastructure team to ensure optimal operations.
- Facilitate regular feedback and consulting sessions with various departments.
- Work within both Linux and Windows ecosystems.
- Perform system management duties, such as patching and maintaining application platforms like JBOSS and SQL.
- Assist in the transition to cloud technologies, particularly Azure, showcasing proficiency in Kubernetes, Microservices, and Container deployment.
- Adhere to security protocols and execute tasks accordingly.
- Enhance and automate internal tools for application oversight.
- Establish and implement procedures for application management.
- Carry out various application management tasks.
- Provide technical consulting to our internal stakeholders.
Team Dynamics:
You will be part of a cohesive and supportive team, where each member contributes unique skills and focuses on areas such as security, application management, IT infrastructure, cloud operations, and DevOps. We thrive in a dynamic and agile environment, promoting collaboration and support.
Qualifications:
- Bachelor's or Master's degree in IT or equivalent certification in Application Platforms (JBOSS/MS SQL) or a robust background in this domain.
- Several years of experience as a System Engineer (Systems/Applications Support).
- Proficiency in one or more of the following areas:
- Linux/Windows
- JBoss/Websphere
- Databases: Oracle/SQL Server/Postgres
- Bamboo/Jenkins
- Container technologies (open container initiative)
- Azure IaaS and Networking
- GitOps
- Strong interest in providing comprehensive IT support, encompassing hardware, Linux and Windows systems, networks, and firewalls.
- Focus on automation, monitoring, and configuration management.
- Excellent analytical skills, proactive mindset, and a collaborative team spirit.
- Hands-on approach and enthusiasm for addressing challenging technical tasks.
- Natural inclination towards creativity and innovation.
- Willingness to travel occasionally.
If you are a driven individual with a passion for technology and a desire to excel in a fast-paced, innovative setting, we would be eager to hear from you. Contribute to our mission of delivering exceptional IT solutions to our clients.
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