Strategic Business Partnership Development Manager

2 weeks ago

Sydney, New South Wales, Australia Virgin Australia Full time

Establish a successful partnership between Velocity Frequent Flyer and designated consumer brands, driving growth through relationship management, marketing strategy execution, and campaign delivery.

About Us

Velocity Frequent Flyer is one of Australia's largest loyalty programs, serving nearly 12 million members. We're passionate about creating unforgettable experiences for our customers and strive to be at the forefront of innovative travel rewards solutions.

Job Summary

This role sits within the Commercial team at Velocity Frequent Flyer and reports directly to the Senior Manager (Product Owner – Everyday Spend). As a Strategic Business Partnership Development Manager, you'll lead the partnership with selected consumer brands, defining and delivering on strategies that drive business growth and foster strong relationships.

Responsibilities
  • Develop and execute comprehensive partnership plans to drive business growth, including relationship management, marketing strategy definition, and campaign delivery.
  • Liaise effectively with various stakeholders, including senior internal leaders and external partners, to ensure seamless collaboration and goal achievement.
  • Analyze market trends, customer behavior, and business opportunities to inform strategic decisions and optimize partnership performance.
  • Manage contracts and negotiations to secure mutually beneficial agreements that align with business objectives.
  • Stay up-to-date with industry developments and best practices in loyalty program management, partnership development, and marketing strategy execution.
Requirements
  • At least 5 years of experience in commercial, partnership, or consumer loyalty environments, with a proven track record of driving business growth and developing successful partnerships.
  • Strong project management skills, with the ability to lead new programs of work and collaborate with cross-functional teams.
  • Demonstrated expertise in planning, budgeting, forecasting, and reporting, with the ability to assess context, environment, and growth opportunities.
  • Familiarity with loyalty programs and a strong understanding of the loyalty environment.
  • Excellent stakeholder engagement and interpersonal skills, with the ability to liaise effectively with multiple stakeholders.
  • Passion for piloting new ideas and challenging traditional ways of thinking.
  • Data literacy and analytical skills, with the ability to develop forecasts and business cases.
  • Strong customer orientation focused on delivering enhanced experiences for partners and members.
  • Commercial acumen to critically analyze opportunities and business context.
  • Experience managing contracts and contract negotiations is desirable.
What We Offer
  • A competitive salary of $95,000 - $115,000 per annum, depending on experience.
  • Heavily discounted air travel for you and your loved ones, including $1000 worth of travel credits per year.
  • Flexible working arrangements, including work hours and work from home options.
  • Discounts on travel insurance, car hire, accommodation, and experiences worldwide.
  • Discounted Virgin Australia Lounge membership.
  • Hospitality, retail, technology, beauty services, and wellness discounts.
  • Wellness support, including access to the Converge digital wellbeing platform.
  • A comprehensive Employee Assistance Program, offering confidential coaching and support for all aspects of life.
  • Dress for Your Day – enjoy the freedom to wear whatever is suitable for the type of work you do and the day ahead.
Equality Matters

We're an equal-opportunity employer committed to diversity and inclusion. We welcome applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

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