
Guest Experience Leader
2 days ago
We are seeking a skilled Reservations Supervisor to join our team.
- This leadership position is responsible for guiding and directing Reservations hosts in their daily responsibilities, ensuring the completion of daily checklists and effective coordination with various departments to maintain exceptional guest satisfaction.
A successful candidate will possess strong leadership skills, be able to remain calm under pressure, adapt to a dynamic hospitality environment, and exhibit excellent communication and problem-solving abilities.
The ideal candidate will have previous experience within a hotel reservations team in a supervisory capacity, with strong training, coaching, and communication skills to develop and inspire a high-performing team.
Key responsibilities include:
- Directing Reservations hosts
- Maintaining guest satisfaction through effective departmental coordination
- Providing guidance and support to team members
We offer a competitive package and opportunities for growth.
Benefits Include:
- Competitive salary
- Benefits package
- Career growth opportunities
Qualifications Include:
- Previous experience in a hotel reservations team
- Strong leadership skills
- Excellent communication and problem-solving abilities
About This Opportunity:
This role offers a unique chance to lead a high-performing team and contribute to delivering exceptional guest experiences.
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