Leader of Exceptional Guest Experiences

2 days ago

Brisbane, Queensland, Australia beBeeFood Full time
Director of Food and Beverage Job Description

This is a pivotal leadership role responsible for driving excellence across multiple outlets, enhancing guest experiences, and delivering strong commercial outcomes.

Key Responsibilities:
  1. Lead with impact, energize and mobilize F&B teams to maintain momentum and deliver consistently high performance across all operations.
  2. Enable leadership to guide and develop Operational Leaders to create memorable guest experiences through confident and capable service delivery.
  3. Coordinate staffing, resources, and movements with precision to ensure seamless day-to-day operations.
  4. Build and maintain strong partnerships with internal and external stakeholders to support business goals.
  5. Oversee both tactical and strategic aspects of F&B, including compliance, training, quality, and development of the team.
  6. Drive operational excellence by uplifting team engagement, enhancing guest satisfaction, and improving business outcomes.
Required Skills and Qualifications:
  • 7–10 years in F&B management, including 3–5 years in senior hotel or venue leadership.
  • Managed multi-outlet operations with consistent delivery on budgets, KPIs, and guest experiences.
  • Applied strong commercial insight to drive revenue, control costs, and introduce innovative concepts.
  • Inspire and lead high-performing teams through mentoring, motivation, and a culture of excellence.
  • Enhanced guest experiences with a modern, personalized, and service-driven approach.
  • Championed sustainability through eco-conscious practices and responsible sourcing.
  • Adapted quickly to operational challenges with strong planning, problem-solving, and agility.
  • Built stakeholder trust through clear communication and cross-functional collaboration.
  • Ensured compliance with brand standards, safety regulations, and quality benchmarks.
  • Leveraged technology to optimize operations, reporting, and guest engagement.
Benefits:
  • Incredible team member discounts from your first day on-the-job.
  • 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo, and more.
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
  • Awesome winter and summer savings and discounts at Thredbo.
  • Rapid career growth opportunities through our EVT network.
  • Local community involvement, volunteering, and charitable giving.
Join Our Team:

As a Director of Food and Beverage, you will be part of a dynamic team dedicated to delivering exceptional guest experiences and driving business success. If you are passionate about hospitality, innovation, and leading high-performing teams, we encourage you to apply.

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