Technical Service Engineer for Philips HealthTech
5 days ago
We are seeking a highly skilled Technical Service Engineer to join our team at Philips, a leading health technology company. In this role, you will be responsible for providing technical support to our customers, ensuring their HealthTech products and services are functioning optimally.
Key Responsibilities- Execute technical service requests, problems, or planned service activities with precision and efficiency.
- Provide solutions by utilizing remote/on-site diagnostics, troubleshooting techniques, service technical information, and knowledge.
- Ensure First Time Right by implementing clear action plans, obtaining necessary parts, and executing diagnosis/troubleshooting information as required.
- Handle all feedback and escalations in a timely and accurate manner.
- Seek lead generation opportunities for sales or value-added services.
- Bachelor's degree in engineering (Electrical and Mechanical), medical, or science-related major within 2 years of related experience.
- Prior experience in an engineering, medical, or science-related environment is preferred.
- Strong technical knowledge in engineering fundamentals, with Certified Engineer/network engineer certification desirable.
- Logical problem solver with strong interpersonal skills and a willingness to learn.
- Good communication skills and proficiency in Microsoft Suite.
We believe that every human matters, and we're committed to making quality healthcare accessible to everyone. As a Technical Service Engineer at Philips, you'll have the opportunity to make a meaningful impact on people's lives.
Estimated Salary: $65,000 - $85,000 per annum, depending on location and experience.
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