Technical Solutions Specialist

2 weeks ago


Sydney, New South Wales, Australia Philips Full time

Job Title

A technical solutions specialist is required to join our NSW team, working on multiple modalities such as CT and MRI. This critical customer-facing role involves maintaining and developing robust customer relationships and providing expert technical advice on maintenance, installation, and servicing of medical equipment.

Your Role:

  • Providing best-in-class service with technical support, corrective & preventative maintenance, repairs, commissioning & installation of equipment and software upgrades.
  • Actively participating in the sales process and providing expert technical support throughout the customer relationship lifecycle.
  • Taking a lead in managing technical escalations through resolution, ensuring stakeholders are updated according to company process.
  • Determining cost-effective repair/solutions to minimize customer downtime.

About the Opportunity:

This is an exciting opportunity for a customer-focused professional to develop their skills and contribute to Philips' mission of improving healthcare outcomes.

What We Offer:

  • A competitive salary: $120,000 - $150,000 per annum, depending on experience.
  • Tool of trade car allowance.
  • Ongoing learning and development opportunities.
  • Access to the Philips Employee Shop.
  • Flexibility in a career with a positive and supportive atmosphere.

About Philips:

We're a health technology company dedicated to making the world healthier and more sustainable through innovation.

Why Join Us?

Philips is an equal opportunity employer committed to building an inclusive workforce that reflects diverse communities. Your application will be fairly assessed regardless of your background or circumstances.



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