Technical Service Engineer

5 days ago

Sydney, New South Wales, Australia Philips Full time
About the Role

We are seeking a highly skilled Technical Service Engineer to join our team in NSW, Australia. As a key member of our customer-facing service engineering team, you will be responsible for providing expert technical support and maintenance services for our medical equipment.

Key Responsibilities
  • Provide best-in-class service including technical support, corrective & preventative maintenance, repairs, commissioning & installation of equipment and software & hardware upgrades.
  • Actively participate in the sales process and provide expert technical support throughout the entire life cycle of our customer relationships (from pre-sales through to implementation and post-sales support).
  • Take a lead in managing and supporting technical escalations through to resolution ensuring all stakeholders are continually updated on progress according to company process.
  • Determine the most cost-effective repair/solution to minimize customer downtime.
About Philips

We are a health technology company committed to improving lives by delivering innovative solutions for healthcare professionals and their patients. Our mission is to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.

What You'll Need
  • Previous experience in customer-facing service engineering background within the medical equipment or Biomedical industry and experience with CT and MRI would be advantageous.
  • Strong IT skills, and the ability to work in a fast-paced environment.
  • A degree-level education or equivalent in Electronics, Electrical Engineering, or Biomedical Engineering.
What We Offer
  • A competitive salary of $85,000 - $110,000 per annum depending on experience.
  • Tool of trade car allowance.
  • Ongoing Learning and Development opportunities.
  • Access to the Philips Employee Shop.
  • Flexibility in a career with a positive and supportive atmosphere in which to develop your talents further.

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