Customer Experience Technical Support Specialist

Job Title: Customer Experience Support SpecialistThe Customer Experience Support Specialist will provide technical support for all customer-facing technology issues and requests. The role will ensure customer service level agreements are met and provide a single point of contact for ownership of escalated requests and issues.Key Responsibilities:Provide...

Key ResponsibilitiesProvide Level 2 Desktop/Deskside Support services for all end user EUC equipment and systems, resolving incidents and requests within the Service Level Agreement.Own desktop connectivity support, including docking solutions, Audio Visual, patching and wireless configuration.Elevate to 3rd party support / vendors where appropriate...

About the RoleWe are seeking a skilled Technical Support Specialist to join our team at our South Brisbane office. This is an excellent opportunity to work in a dynamic environment and contribute to delivering exceptional customer experiences.As a Technical Support Specialist, you will provide Level 2 Desktop/Deskside Support services for all end-user...

About the RoleWe are seeking a skilled Technical Support Analyst to provide first-line technical support to internal and external customers, assisting them with hardware and software issues via phone, email, and in-person.This role is crucial for maintaining the efficiency and effectiveness of our IT services, ensuring high levels of customer satisfaction...

We're offering a competitive salary of $95,000 - $115,000 per year for this exciting role.As a Customer Experience Solutions Specialist at Logicalis Australia Pty Ltd, you'll play a pivotal role in providing exceptional support to our customers. Your primary responsibility will be to ensure seamless technology experiences for end-users, tackling escalated...

About the RoleThe Customer Experience Engineer will provide support for all customer-facing (device and common applications) technology issues and requests escalated by the customer experience analysts. You will ensure customer service level agreements are met and provide a single point of contact for ownership of escalated requests and issues. In your role,...

We are seeking a highly skilled IT Support Professional to join our team in South Brisbane. As an advanced services specialist, you will be responsible for providing Level 2 Desktop/Deskside Support services for all end user EUC equipment and systems.Key Responsibilities:Provide diagnostic troubleshooting and incident resolution for users onsite and...

Technical Service Delivery SpecialistA competitive salary of $120,000 - $150,000 per annum is on offer for this exciting role in South Brisbane.About the RoleWe are seeking a highly skilled Technical Service Delivery Specialist to join our team at Logicalis Australia. As a key member of our team, you will be responsible for delivering exceptional technical...

About Stowe AustraliaStowe Australia is one of the largest and most diversified electrical and communications companies in Australia, with a rich history spanning over three generations of family ownership.The company values its people as its main asset and invests heavily in their development and retention, earning a reputation as an employer of choice in...

**Role Overview**Logicalis Australia Pty Ltd is seeking a skilled Customer Experience Solutions Expert to join our team. As a key member of our customer-facing support team, you will be responsible for providing top-notch technical assistance and support to our clients.**Responsibilities**Provide Level 2 desktop support services, resolving incidents and...

Tabcorp, a leading Australian gambling entertainment company, is seeking an enthusiastic and self-motivated Electronics Support Specialist to join its Technical Services Team on a 6-month contract in Brisbane. This role offers a unique opportunity to combine technical skills with problem-solving abilities and make a difference in the gaming industry.

The Customer Experience Professional will be responsible for delivering exceptional support to customers in Brisbane, ensuring their technology issues and requests are resolved promptly and efficiently.As a key member of our team, you will provide Level 2 Desktop/Deskside Support services for end-user EUC equipment and systems, resolving incidents and...

About the RoleWe are seeking a highly skilled Senior Client Experience Specialist to join our team in South Brisbane. This is a unique opportunity to make a tangible impact on our clients' success, driving transformation and scalability through cutting-edge technology solutions.Key ResponsibilitiesProvide Level 2 desktop support services for end-user...

Job DescriptionWe are seeking a Technology Support Specialist to join our team in South Brisbane. As a key member of our support team, you will provide technical assistance to customers, ensuring seamless IT operations and delivering exceptional customer experiences.About the RoleIn this role, you will be responsible for providing Level 2 desktop support...

Job OverviewAn exciting opportunity has arisen for a skilled Tech Expert Support Specialist to join our team at Logicalis Australia. As a key member of our support team, you will be responsible for providing exceptional technical support and services to our clients.This is a unique chance to work with a dynamic team of 7,000+ innovators across 30...

We are seeking an enthusiastic and compassionate individual to join our team as a Student PlacementAt Multicap Group, we strive to provide individualised support, experiences and opportunities for our customers and clients across Queensland, northern New South Wales and Victoria.The successful candidate will be working alongside our disability support...

Customer Service Officer Role at Nutrien Ag SolutionsAbout Us:Nutrien Ag Solutions is a leading agribusiness in Australia, dedicated to helping farmers grow their businesses sustainably and profitably.Your Opportunity:We are currently seeking an experienced Customer Service Officer to join our team in Eight Mile Plains, QLD. As a key member of our Customer...

We are currently seeking a highly motivated Customer Service Liaison Specialist to join our stable and high-performing Customer Service team in Eight Mile Plains, QLD. About the opportunity: As a key member of our team, you will provide support to our broad network of Independent Customers. Key duties include:Ensuring prompt and accurate processing of...

About the RoleWe are seeking a skilled Service Support Officer to join our team at Tabcorp's Eight Mile Plains Office.Key ResponsibilitiesReconnect gaming venues and machines to our networkDiagnose and rectify faults over the phoneCoordinate third-party support for field assistanceEnsure efficient call handling and outstanding customer...

About MulticapMulticap Group is a leader in disability support and mental health services, providing individualised support, experiences, and opportunities for thousands of customers and clients across Queensland, northern New South Wales, and Victoria.Job DescriptionWe are seeking an experienced Disability Support and Quality Assurance Specialist to join...