Senior Customer Experience Officer
5 days ago
We are seeking a skilled Service Support Officer to join our team at Tabcorp's Eight Mile Plains Office.
Key Responsibilities- Reconnect gaming venues and machines to our network
- Diagnose and rectify faults over the phone
- Coordinate third-party support for field assistance
- Ensure efficient call handling and outstanding customer service
- Excellent communication and organisational skills
- Attention to detail
- Intermediate MS Office knowledge
- Experience in gaming/wagering industry (desirable)
- Understanding of current gaming legislation, paperwork, and processes (desirable)
- A variety of leave types, including bonus leave, cultural leave, volunteer leave, flexi leave, and parental leave
- Social clubs, live sport, racing action, staff competitions, awards, and event tickets
- Motivational speakers, educational sessions, and access to a health and wellbeing app
- A dedicated learning platform for upskilling and performance
- A commitment to inclusion and diversity, with annual Inclusion Month celebrations
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Customer Experience Specialist
3 weeks ago
Eight Mile Plains, Queensland, Australia Logicalis Australia Full timeAbout the RoleThe Customer Experience Engineer will provide support for all customer-facing (device and common applications) technology issues and requests escalated by the customer experience analysts. You will ensure customer service level agreements are met and provide a single point of contact for ownership of escalated requests and issues. In your role,...
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Senior Payroll Officer
4 weeks ago
Eight Mile Plains, Queensland, Australia Davidson Full timeAbout the RoleDavidson is seeking a highly skilled Senior Payroll Officer to join their team. As a key member of the payroll department, you will be responsible for processing payroll accurately and on time, maintaining and updating payroll records, and adhering to requirements for processing superannuation, pay as you go (PAYG), STP, and other...
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Senior Payroll Officer
1 month ago
Eight Mile Plains, Queensland, Australia Davidson Full timeAbout the CompanyDavidson is a care services provider with extensive operations assisting vulnerable community members. This role offers a chance to work for a company that enriches lives.About the RoleThe Senior Payroll Officer will be responsible for:Processing payroll accurately and on timeMaintaining and updating payroll recordsAdhering to requirements...
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Customer Experience Specialist
3 weeks ago
Eight Mile Plains, Queensland, Australia Stowe Australia Full timeAbout the RoleWe are seeking a skilled Technical Support Analyst to provide first-line technical support to internal and external customers, assisting them with hardware and software issues via phone, email, and in-person.This role is crucial for maintaining the efficiency and effectiveness of our IT services, ensuring high levels of customer satisfaction...
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Customer Experience Representative
4 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleAs a Customer Experience Representative at RACQ, you will be the first point of contact for our members on the phones. Your role is to offer tailored solutions across our range of products and services, providing a positive experience for our customers. You will work closely with the member to understand their unique needs and communicate...
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Eight Mile Plains, Queensland, Australia Empire Group Full timeEmpire Group is a well-established law firm based in Eight Mile Plains, offering a dynamic and supportive work environment. We are seeking a highly skilled Senior Office Administrator to join our team.**Job Summary:**We are looking for an experienced Senior Office Administrator to provide administrative support to one of our Directors who practices in...
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Senior Client Experience Specialist
2 weeks ago
Eight Mile Plains, Queensland, Australia Logicalis Australia Full timeAbout the RoleWe are seeking a highly skilled Senior Client Experience Specialist to join our team in South Brisbane. This is a unique opportunity to make a tangible impact on our clients' success, driving transformation and scalability through cutting-edge technology solutions.Key ResponsibilitiesProvide Level 2 desktop support services for end-user...
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Customer Experience Support Specialist
2 weeks ago
Eight Mile Plains, Queensland, Australia Logicalis Australia Full timeJob Title: Customer Experience Support SpecialistThe Customer Experience Support Specialist will provide technical support for all customer-facing technology issues and requests. The role will ensure customer service level agreements are met and provide a single point of contact for ownership of escalated requests and issues.Key Responsibilities:Provide...
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Customer Experience Solutions Expert
4 days ago
Eight Mile Plains, Queensland, Australia Logicalis Australia Pty Ltd Full time**Role Overview**Logicalis Australia Pty Ltd is seeking a skilled Customer Experience Solutions Expert to join our team. As a key member of our customer-facing support team, you will be responsible for providing top-notch technical assistance and support to our clients.**Responsibilities**Provide Level 2 desktop support services, resolving incidents and...
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Customer Experience Solutions Specialist
7 days ago
Eight Mile Plains, Queensland, Australia Logicalis Australia Pty Ltd Full timeWe're offering a competitive salary of $95,000 - $115,000 per year for this exciting role.As a Customer Experience Solutions Specialist at Logicalis Australia Pty Ltd, you'll play a pivotal role in providing exceptional support to our customers. Your primary responsibility will be to ensure seamless technology experiences for end-users, tackling escalated...
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Senior Payroll Officer
1 month ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking an experienced and commercial Payroll professional to join our team. As a Payroll Officer, you will be responsible for ensuring the accurate and timely processing of wages in accordance with statutory legislation, relevant industrial agreements, company policies and procedures, and other contractual requirements.Key...
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Customer Experience Liaison
7 days ago
Eight Mile Plains, Queensland, Australia Tabcorp Full timeAbout UsTabcorp is a leading gambling entertainment company with a diverse team of over 3000 employees. We operate iconic brands such as TAB, Sky Racing, and MAX, and are committed to shaping the industry for the better.
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Technical Support Specialist
3 weeks ago
Eight Mile Plains, Queensland, Australia Logicalis Australia Pty Ltd Full timeKey ResponsibilitiesProvide Level 2 Desktop/Deskside Support services for all end user EUC equipment and systems, resolving incidents and requests within the Service Level Agreement.Own desktop connectivity support, including docking solutions, Audio Visual, patching and wireless configuration.Elevate to 3rd party support / vendors where appropriate...
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Senior Legal Secretary
4 weeks ago
Eight Mile Plains, Queensland, Australia Empire Group Full timeJob Title: Senior Legal SecretaryJob Summary: We are seeking a highly skilled and experienced Senior Legal Secretary to join our team at Empire Group. As a Senior Legal Secretary, you will provide administrative support to our Director, focusing on commercial property and succession law matters.Key Responsibilities:Provide dictation, online research, and...
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Onboarding Officer
4 weeks ago
Eight Mile Plains, Queensland, Australia Petra Grum Full timeAbout the RoleWe are seeking a dedicated Onboarding Officer to join our team and be the crucial point of contact for prospective clients, their families, and representatives.Key Responsibilities:Efficiently onboard new clients and ensure service agreements are completed.Act as a primary point of contact, resolving issues and supporting clients and Support...
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Customer Service Specialist
3 weeks ago
Eight Mile Plains, Queensland, Australia Nutrien Full timeAbout the OpportunityNutrien Ag Solutions is seeking an experienced Customer Service Officer to join its stable and high-performing Customer Service team in Eight Mile Plains, QLD.The successful candidate will provide support to Nutrien Ag Solutions' broad network of Independent Customers, ensuring prompt and accurate processing of customer orders, handling...
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Senior Service Operations Coordinator
7 days ago
Eight Mile Plains, Queensland, Australia Tabcorp Full timeAbout UsTabcorp is a leading provider of gambling entertainment in Australia, with a diverse team of over 3000 employees. We operate iconic brands such as TAB, Sky Racing, and MAX, and are committed to shaping our industry for the better.Job OverviewWe are seeking a highly skilled Senior Service Operations Coordinator to join our team at Tabcorp. As a key...
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Senior Deployment Operations Specialist
23 hours ago
Eight Mile Plains, Queensland, Australia Tabcorp Full timeAbout TabcorpTabcorp is Australia's leading gambling entertainment company, renowned for its prestigious brands such as TAB, Sky Racing, and MAX. At an exciting phase of growth and innovation, we're dedicated to delivering industry-leading products and services with integrity.We strive to create value for our shareholders and partners while exploring new...
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Strategic Support Officer
4 days ago
Eight Mile Plains, Queensland, Australia Davidson Full timeAbout the RoleThis full-time, office-based contract position is an exciting opportunity for an experienced Executive Assistant to provide high-level support to the CEO.Your key responsibilities will include:Creating professional PowerPoint presentations and managing the presentation process from start to finish.Setting up and attending meetings, including...
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Customer Service Representative
1 month ago
Eight Mile Plains, Queensland, Australia Nutrien Full timeAbout the Opportunity:We are seeking a highly motivated and customer-focused individual to join our Customer Service team as a Customer Service Officer.As a key member of our team, you will be responsible for providing exceptional customer service and support to our Independent Customers, ensuring prompt and accurate processing of customer orders, handling...