Customer Service Liaison Specialist

1 day ago


Eight Mile Plains, Queensland, Australia Nutrien Ag Solutions Full time

We are currently seeking a highly motivated Customer Service Liaison Specialist to join our stable and high-performing Customer Service team in Eight Mile Plains, QLD.

About the opportunity:

As a key member of our team, you will provide support to our broad network of Independent Customers. Key duties include:

  • Ensuring prompt and accurate processing of customer orders
  • Handling customer calls, account queries, pricing requests and product enquiries
  • Resolving supply issues
  • Liaising with Suppliers and stakeholders
  • Actioning credits
  • Other Ad Hoc administration duties

Your success in this role will be measured by:

  • The positive relationships you develop with our customers and colleagues
  • Your ability to resolve customer issues promptly and accurately
  • The positive contribution you make to the achievement of team goals
  • Your support of the Nutrien Ag Solutions culture and values

About You:

  • You will have experience in providing excellent customer service and problem-solving
  • Have experience or a passion for the agricultural industry
  • You will be a self-motivated person capable of nurturing and sustaining strong customer relationships with the ability to follow through and 'get the job done' in a fast-paced environment
  • You will be keen to learn all aspects of your role and our business
  • Previous experience using the SAP ERP and online portal systems will be highly regarded

Salary: $65,000 - $85,000 per annum

Bonus: Performance-based bonus up to 10% of annual salary



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