Customer Service Liaison Specialist
1 day ago
We are currently seeking a highly motivated Customer Service Liaison Specialist to join our stable and high-performing Customer Service team in Eight Mile Plains, QLD.
About the opportunity:
As a key member of our team, you will provide support to our broad network of Independent Customers. Key duties include:
- Ensuring prompt and accurate processing of customer orders
- Handling customer calls, account queries, pricing requests and product enquiries
- Resolving supply issues
- Liaising with Suppliers and stakeholders
- Actioning credits
- Other Ad Hoc administration duties
Your success in this role will be measured by:
- The positive relationships you develop with our customers and colleagues
- Your ability to resolve customer issues promptly and accurately
- The positive contribution you make to the achievement of team goals
- Your support of the Nutrien Ag Solutions culture and values
About You:
- You will have experience in providing excellent customer service and problem-solving
- Have experience or a passion for the agricultural industry
- You will be a self-motivated person capable of nurturing and sustaining strong customer relationships with the ability to follow through and 'get the job done' in a fast-paced environment
- You will be keen to learn all aspects of your role and our business
- Previous experience using the SAP ERP and online portal systems will be highly regarded
Salary: $65,000 - $85,000 per annum
Bonus: Performance-based bonus up to 10% of annual salary
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