Regional Manager

3 weeks ago

North Sydney Council, Australia Laser Clinics Australia Full time

Role Summary

We are currently seeking a highly skilled Regional Manager to join our operations team at Laser Clinics Australia. This is a 12-month contract role that will be based on the road, supporting a region of both corporate-owned and franchised clinics.

About Us

At Laser Clinics Australia, we are passionate about helping our clients feel their best. Our purpose is clear: we help more people feel good in their own skin. Our vision is to globally lead in skincare, by locally leading in experience. Our mission is simple: be the one they rave about.

About the Role

The successful candidate will be responsible for the performance and operations of the nominated clinic region. Key responsibilities include developing business performance, people, and customer service to grow market share. This will involve working closely with key stakeholders, Franchisees, clinic managers, and clinic teams to execute operational plans effectively.

Key Responsibilities

  • Develop and execute strategies and plans to improve sales, increase productivity, and margin performance across the region.
  • Work closely with key stakeholders to execute operational plans effectively.
  • Develop a high standard of customer service within the clinics.
  • Lead clinic policy and procedure to enable Clinic Managers to operate clinics in an effective and compliant manner.
  • Identify learning and capability opportunities for improved delivery of the Laser Clinics Experience (LCX).
  • Lead, coach, and manage clinic team members to drive performance, profitability, and compliance.

Requirements

  • Tertiary qualifications in business are highly regarded.
  • Multi-site people-focused management experience is essential.
  • Experience in the beauty, cosmetics, retail, or healthcare industries is highly desirable.
  • Experience in a franchising business is an advantage but not essential.
  • Demonstrable ability to work effectively across internal and external organizations is key.

What We Offer

Laser Clinics Australia offers a dynamic and supportive work environment where your contributions are valued, and your potential is limitless. You will benefit from heavily discounted treatments in-clinic, quarterly complimentary Skinstitut products, and access to an Employee Assistance Program. You will also have the opportunity to work in a centrally located office in the heart of North Sydney and enjoy hybrid working arrangements with 3 days in the office and 2 days from home.

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