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Customer Experience Specialist

1 month ago

Perth, Western Australia The Just Group Full time

About The Just Group

We are a leading Australian retailer with 7 brands across Australia, New Zealand and online. Our portfolio includes Dotti, Jacqui E, Jay Jays, Just Jeans, Peter Alexander, Portmans & Smiggle.

Job Description

We are seeking a Sales Assistant to join our team at Midland Gate store. As a Sales Assistant, you will be responsible for delivering exceptional customer experiences, maximizing sales and supporting the management team with stock organization and visual merchandising.

Salary

The estimated salary for this role is $60,000 per annum based on industry standards and location.

Key Responsibilities

* Provide genuine and unique experiences for every customer inline with the Dotti brand*

* Work collaboratively within a team environment to achieve both individual and store targets*

* Assist with stock management and processing*

* Assist with set up of store promotions and visual merchandising*

* Minimise stock loss by following company loss prevention policies and procedures*

Requirements

To succeed in this role, you will need:

* Confidence to approach, connect and sell to customers*

* A strong customer focus and ability to provide an outstanding customer experience*

* Integrity and commitment to doing things the right way*

* Ability to work in a high energy, fast paced environment*

* Problem solving skills and awareness of loss prevention, health & safety, visual merchandising*

Benefits

We offer:

* 50% staff discount on Dotti products*

* In-store coaching and comprehensive training plans*

* Internal career opportunities across 7 brands and 1,000 retail outlets*

* Opportunities for product incentives*