Customer Experience Specialist

4 days ago


Perth, Western Australia SMAART Recruitment Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist at our luxury appliance experience centre in Karrinyup.

About the role:

  • As a Customer Experience Specialist, you will be responsible for assisting customers in choosing premium appliances that fit their needs.
  • You will deliver a personalized, luxury shopping experience through collaboration with a passionate team of consultants and culinary experts.

Our ideal candidate is a kind, friendly, and positive individual with excellent interpersonal and communication skills. You should have great resilience and an open mindset, with polished presentation skills.

No previous retail experience is required; just a great attitude, exceptional customer service skills, and basic computer skills. Whether you've worked in hospitality, sales, or other industries, we value individuals who are driven, customer-focused, and eager to learn.

You'll be joining a team of six consultants that values teamwork, support, and providing an exceptional customer experience.

The salary for this role is $60,000 per annum + Super + Bonuses.

About the benefits:

  • Flexible work environment – need to step out for an appointment? No problem.
  • No micromanagement; we trust you to manage your time.
  • Incentive program: earn bonuses for product sales on top of your salary.
  • Generous employee discounts.
  • Free parking onsite.

Your Development Path:

We offer a comprehensive training program that includes e-learning modules and hands-on floor training, as well as shadowing experienced consultants as you learn the ins and outs of our products.

With us, you'll have the opportunity to grow into an Assistant Manager role and develop your skills in a supportive team environment.



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