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Key Account Business Development Professional
2 weeks ago
We are seeking a seasoned professional to join our APAC Retail team. As a trusted advisor, you will work closely with merchants in the APAC market to understand their objectives and provide tailored solutions that add value.
Key responsibilities include:
- Acting as a trusted representative to customers, understanding their requirements and providing solutions that meet their needs.
- Building trust and rapport, demonstrating active listening to support upselling and account growth.
- Guiding customers through their upgrade paths from basic to advanced platforms.
- Demonstrating software solutions, including POS products, modules, and upgrades.
- Responsible for reactive upselling and expanding monthly recurring revenue.
In addition, you will:
- Build retailer advocacy and increase retail owners' empathy throughout the organization.
- Contribute to team objectives, even beyond your role's scope.
To be successful, you will need:
- Experience in account management, sales development, or similar roles with a sales quota.
- Understanding of solution-based consultative sales in SaaS environments.
- Proficiency with CRM systems and other pipeline management tools.
- An entrepreneurial mindset; working smarter, not harder.
- Strong organizational and time management skills.
We encourage applications from individuals who are passionate about delivering exceptional customer experiences and building strong relationships with clients.
Our organization is committed to diversity and inclusion, welcoming applications from all backgrounds and providing accommodations upon request.
