Mentor Support Professional

1 week ago


Perth, Western Australia Chamber Of Commerce And Industry Of WA Full time

About the Opportunity

Apprenticeship Support Australia (ASA) is seeking an experienced mentor to join their team as a Mentor Support Officer in Karratha, Port Hedland, or Newman. This role involves providing vital mentoring and support services to ASA clients, facilitating apprenticeship completions, and addressing industry, workplace, and personal issues.

About You

To be successful in this position, you will have knowledge and awareness of issues and potential barriers to completion of Apprenticeships, a minimum of 12 months relevant experience working with young people, and understanding of the issues faced by women in trades and/or male-dominated work environments.

Your Key Responsibilities

  • Conduct risk assessments with clients to identify potential barriers to completion.
  • Deliver in-person, phone, and online mentoring support to clients, offering ongoing assistance throughout their training contract.
  • Undertake contact visits with Key Client Group (KCG) clients to identify complex issues early.
  • Develop and maintain Tailored Support Plans (TSPs).
  • E nsure accurate and timely maintenance of databases and TSPs, adhering to compliance requirements.
  • Deliver information sessions at school and community events to promote the value of apprenticeships and traineeships.
  • Collaborate with key stakeholders in job search and employment services for job seekers.

About the Employer

The Chamber of Commerce and Industry of WA (CCIWA) is a not-for-profit organisation that has been the voice of business for over 130 years. With more than 7,400 members from across all regions and industries, our mission is to make it easier to do business in WA and ensure that the state is a great place to live and work. We want our employees to feel supported and valued, with opportunities for career development and growth.

Salary and Benefits

This permanent full-time position offers a competitive salary package, including salary packaging options, flexible working arrangements, and access to excellent building facilities. You will also have the opportunity to develop your skills and capabilities, with a range of training and professional development programs available. Additionally, we offer a variety of leave options, including paid parental leave and three days' paid rest and relaxation leave between Christmas and New Year.

About Our Culture

We are proud to be an Inclusive Employer, committed to diversity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTQIA+ individuals, and people from culturally diverse backgrounds. If you are passionate about making a difference and supporting others, we encourage you to apply for this exciting opportunity.



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