IT Support Specialist

3 weeks ago


Perth, Western Australia Professional Search Group Full time

Job Title: Service Desk Technician

Job Summary:

We are seeking a highly skilled and customer-focused Service Desk Technician to join our team at Professional Search Group. As a Service Desk Technician, you will be the first point of contact for our clients, providing technical support and assistance with their day-to-day IT needs.

Key Responsibilities:

  • Provide first-level technical support to end-users via phone, email, or in-person.
  • Troubleshoot and resolve IT-related queries and issues in a timely and efficient manner.
  • Assist with Microsoft 365, SharePoint, Exchange, and Azure AD.
  • Document and track support requests using our ticketing system.
  • Collaborate with the IT team to find solutions and improve processes.

Requirements:

  • A strong customer focus and a passion for helping others.
  • Previous experience in a similar role.
  • Basic knowledge of Microsoft 365 and Windows AD.
  • Intermediate Level 1 ICT troubleshooting skills.
  • Excellent communication and professional phone manners.
  • The ability to prioritize tasks to meet SLAs.
  • A desire to learn and grow into more senior roles.
  • Strong documentation and independent work skills.

What We Offer:

  • Ongoing career development opportunities.
  • A supportive and collaborative team environment.
  • Competitive compensation package.
  • Convenient location in Perth's Western suburbs.

How to Apply:

To be considered for this role, please submit your CV in Word format to perthIT@psgaus.



  • Perth, Western Australia Integrated Support Solutions Wa Full time

    About the RoleWe are seeking a Behaviour Support Practitioner with Specialist/Advanced Endorsement to join our team at Integrated Support Solutions WA. As a Behaviour Support Practitioner, you will work collaboratively with our multidisciplinary team to provide support to NDIS participants with complex needs.Key Responsibilities* Provide behaviour support to...

  • IT Support Specialist

    2 months ago


    Perth, Western Australia Paxus - Technology + Digital Talent Full time

    Job Title: IT Support SpecialistWe are seeking an experienced IT support specialist to join our team in Perth CBD. As an IT Support Specialist, you will be responsible for providing 1st and 2nd level IT support for desktop products, hardware, web-based applications, and video conferencing systems.Key Responsibilities:Provide technical support to users via...


  • Perth, Western Australia Zone IT Solutions Full time

    Job Title: Software Asset Management SpecialistWe are seeking a highly skilled Software Asset Management Specialist to join our team at Zone IT Solutions. As a key member of our IT team, you will be responsible for overseeing and managing the software inventory, compliance, and optimization.Key Responsibilities:Track software licenses and ensure compliance...

  • IT Support Specialist

    3 weeks ago


    Perth, Western Australia Vero Insurance Full time

    Job Summary:We are seeking a skilled IT Support Specialist to join our team at Vero Insurance. As an IT Support Specialist, you will be responsible for providing technical support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key Responsibilities:Provide technical support to employees via phone,...

  • IT Support Specialist

    2 weeks ago


    Perth, Western Australia Vero Insurance Full time

    Job Summary:We are seeking a skilled IT Support Specialist to join our team at Vero Insurance. As an IT Support Specialist, you will be responsible for providing technical support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key Responsibilities:Provide technical support to employees via phone,...

  • IT Support Specialist

    2 weeks ago


    Perth, Western Australia Vero Insurance Full time

    Job Summary:We are seeking a skilled IT Support Specialist to join our team at Vero Insurance. As an IT Support Specialist, you will be responsible for providing technical support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key Responsibilities:Provide technical support to employees via phone,...


  • Perth, Western Australia Pyramid Global Technologies Full time

    About the role of Technical Support Specialist at Pyramid Global TechnologiesA) Technical Support Specialist1) Gain experience in development and support of applications built on OpenROAD and C++ with 5 years of experience.Skill set: OpenROAD, C++,B) Technical Support Specialist2) Develop and support applications built on Qlik, Cognos, and SAS Analytics with...


  • Perth, Western Australia Pyramid Global Technologies Full time

    About the role of Technical Support Specialist at Pyramid Global TechnologiesA) Technical Support Specialist1) Experience in development and support of applications built on OpenROAD and C++ is required, with a minimum of 5 years of experience.Skill set: OpenROAD, C++,B) Technical Support Specialist2) Experience in development and support of applications...

  • IT Support Specialist

    2 weeks ago


    Perth, Western Australia Vero Insurance Full time

    Job Summary:We are seeking a skilled IT Support Specialist to join our team at Vero Insurance. As an IT Support Specialist, you will be responsible for providing technical support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key Responsibilities:Provide technical support to employees via phone,...

  • IT Support Specialist

    3 weeks ago


    Perth, Western Australia Vero Insurance Full time

    Job Summary:We are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will provide technical assistance to our customers, resolving issues with desktops, laptops, mobile devices, and other IT systems.Key Responsibilities:Provide technical support to customers via phone, email, and in-person.Diagnose and resolve...

  • IT Support Specialist

    3 weeks ago


    Perth, Western Australia Insignia Financial Full time

    IT Support Specialist OpportunityWe're seeking an IT Support Specialist to provide expert IT support to Insignia Financial staff. As a key member of our team, you'll be responsible for delivering "Client First" service in line with our core principles.Key Responsibilities:Provide first and second-level support for Insignia's systems and applicationsWork with...

  • Support Specialist

    2 weeks ago


    Perth, Western Australia East Metro Full time

    We are East Metro, a customer-driven organization that values diversity and inclusivity. As a Support Specialist, you will be part of a team that provides personalized support to individuals with disabilities, empowering them to live their lives to the fullest.Our team is passionate about delivering high-quality services that meet the unique needs of our...


  • Perth, Western Australia Moore Australia Full time

    About the RoleWe are seeking a highly skilled and organized Support Services Specialist to join our team at Moore Australia. As a Support Services Specialist, you will play a crucial role in providing administrative support to our dynamic cross-functional team.


  • Perth, Western Australia Salvado Catholic College Full time

    Job Title: Education Support SpecialistWe are seeking a dedicated and enthusiastic Education Support Specialist to join our team at Salvado Catholic College. As an Education Support Specialist, you will play a vital role in supporting the learning and development of our students.About Us: Salvado Catholic College is a growing co-educational Catholic College...


  • Perth, Western Australia Roshana Care Group Full time

    Job Title: Support Care SpecialistRoshana Care Group is a leading provider of Aged Care, Home Care, Mental Health Care, and Disability Support Services. We are seeking a highly skilled Support Care Specialist to join our team.About the Role:The Support Care Specialist will provide support to individuals with disabilities, helping them to achieve their goals...


  • Perth, Western Australia CBRE Full time

    About the Role:We are seeking an experienced Administrative Support Specialist to join our Property Team. As an Administrative Support Specialist, you will provide high-level administrative support to our team, ensuring the smooth operation of our business.Key Responsibilities:Provide administrative support to the Director and Portfolio Operations...


  • Perth, Western Australia Link Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Link Group. As an Administrative Support Specialist, you will play a critical role in ensuring the smooth operation of our administrative functions.Key ResponsibilitiesAdministrative Tasks: Process and manage administrative tasks with...


  • Perth, Western Australia Empire Group Full time

    Exciting Opportunities in Legal SupportWe are seeking a skilled Legal Support Specialist to join our team at Empire Group. As a leading legal recruitment specialist, we connect talented individuals with Perth's preeminent law firms.About the RoleThe successful candidate will have a proven track record working as a legal assistant, paralegal or similar for at...


  • Perth, Western Australia Department of Education, Western Australia Full time

    We are seeking a highly skilled and experienced Education Support Specialist to join our team at Kent Street Senior High School. As an Education Support Specialist, you will play a vital role in assisting students with special needs to reach their full potential through the development of their academic, physical, and social skills.The successful candidate...


  • Perth, Western Australia Michael Page Full time

    {"title": "Administrative Support Role", "description": "We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Michael Page. As an Administrative Support Specialist, you will be responsible for providing administrative support to our clients and ensuring the smooth operation of our...