Customer Service Representative
1 month ago
We are seeking a skilled and compassionate Customer Service Team Member to join our Contact Centre team at Eastern Health. As a key member of our team, you will provide exceptional customer service to our patients, families, and healthcare staff, ensuring a seamless experience for all.
Key Responsibilities- Engage with the community and provide guidance on available services
- Professionally interact with internal staff and departments across all sites
- Liaise with Eastern Health doctors via a priority response line
- Show empathy and understanding on an individual basis
- Think outside the box
- Work well under pressure, reliable, and flexible
- Be a team player
- A supportive and inclusive work environment
- Opportunities for career growth and development
- A competitive salary and benefits package
- Flexible working hours and remote work options
- Access to ongoing training and education
- Vaccination against infectious disease is a mandatory requirement of this role
- Ability to work in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, please submit your application online. We look forward to hearing from you
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Box Hill North, Victoria, Australia Eastern Health Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Business Service Centre team as a Customer Service Team Member. As a key point of contact for our patients and visitors, you will provide exceptional customer service and support to ensure a positive experience for all.Key ResponsibilitiesProvide high-quality customer...
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