Customer Service Representative
5 days ago
Job Opportunity:
We are seeking a skilled Customer Service Representative to join our team at Weploy. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences to our clients.
About the Role:
- Assist existing member inquiries related to their Health Insurance policy
- Provide multi-channel customer service across phone, email, and live-chat
- Problem solve both straightforward and complex customer queries often in vulnerable situations
- Apply empathy and active listening in order to provide an exceptional member experience
What You Need:
- AU or NZ Citizenship or Permanent Residency
- Minimum of 1 year recent experience handling complex inbound calls (healthcare industry is a bonus)
- Confidence in working with numbers and maths
- Full-time availability across Mon- Fri
- Happy to work onsite in the office
- Can do attitude and resilience
- Exceptional communication skills both verbally and written
- Double Vaccination is requirement of this employer
Training Programme:
- 4-6 week training programme to get you set up in the role
- Starting off in classroom based training, then eased into phone calls with team leader support
About Weploy:
Weploy is an award-winning innovator in placing talented individuals into Customer Service roles. We have placed people in some of the biggest and fastest-growing businesses across Australia. We match top-quality, ready-to-work candidates with major clients across tech, insurance, retail, and many more industries. We're looking for motivated, enthusiastic, customer-focused individuals with at least 1 year of contact centre experience from the last two years to join the amazing team at GMBHA Insurance based in Geelong.
-
Customer Service Representative
7 days ago
North Geelong, Victoria, Australia Randstad Full timeWe are seeking a skilled Customer Service Representative to join our team at Randstad. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via phone and email.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide product information...
-
Customer Service Representative
2 weeks ago
North Geelong, Victoria, Australia Workforce Extensions Full timeAbout the RoleWe are seeking a highly motivated and forward-thinking individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for creating sales opportunities through enthusiastic and proactive service provision.Key ResponsibilitiesAccept and process customer orders in a timely and efficient...
-
Customer Service Representative
2 months ago
North Geelong, Victoria, Australia Workforce Extensions Full timeOur company, Workforce Extensions, is a leading provider of workforce solutions in the steel industry. We are dedicated to delivering high-quality products and services to our customers, both commercially and domestically.We are seeking a motivated and forward-thinking individual to join our team as a Customer Service Representative. In this role, you will...
-
Customer Service Representative
2 weeks ago
North Geelong, Victoria, Australia Workforce Extensions Full timeAbout the RoleWe are seeking a highly motivated and forward-thinking individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for creating sales opportunities through enthusiastic and proactive service provision.Key Responsibilities:Accepting, processing, and managing orders to meet customer...
-
Customer Service Representative
4 weeks ago
North Geelong, Victoria, Australia Workforce Extensions Full timeWe are seeking a motivated and forward-thinking individual to join our team as a Customer Service Representative. Our client is a leading player in the steel industry, dedicated to providing high-quality steel products to customers commercially and domestically.The successful candidate will be responsible for creating sales opportunities through enthusiastic...
-
Customer Service Representative
6 days ago
North Geelong, Victoria, Australia Ausreo Pty Ltd Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key responsibilities include:Providing excellent customer service and support via phone, email, and face-to-face...
-
Customer Service Representative
2 months ago
North Geelong, Victoria, Australia Weploy Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at GMBHA Insurance in Geelong.Key ResponsibilitiesProvide exceptional customer experiences through inbound contact centre supportAssist existing member inquiries related to their Health Insurance policyMulti-channel customer...
-
Customer Service Representative
1 month ago
North Geelong, Victoria, Australia Weploy Full time{"title": "Customer Service Role in Geelong", "description": "Are you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and empathy? We're looking for a motivated and enthusiastic customer-focused individual to join our team at GMBHA Insurance in Geelong.This is a fantastic opportunity to gain experience in...
-
Customer Service Representative
5 days ago
North Geelong, Victoria, Australia Ausreo Pty Ltd Full timeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Ausreo Pty Ltd. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.The successful candidate will have strong communication skills, both verbal and written, and be able to work effectively in...
-
Customer Service Representative
4 weeks ago
Geelong, Victoria, Australia Telstra Full timeJob SummaryDeliver Exceptional Customer ServiceTelstra is seeking a highly motivated and customer-focused individual to join our retail team as a Customer Service and Sales Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, assisting customers with product and pricing information, and...
-
Customer Service Representative
4 weeks ago
Geelong, Victoria, Australia Telstra Full timeJob SummaryDeliver Exceptional Customer ServiceAs a Customer Service and Sales Representative at Telstra, you will be responsible for providing top-notch customer service to our retail store customers. Your primary goal will be to deliver a seamless and personalized experience, ensuring that customers leave the store satisfied and engaged with our products...
-
Customer Service Ambassador
6 days ago
North Geelong, Victoria, Australia APCO Service Stations Full timeAbout the roleOur Cafe team members are the face of APCO Service Stations, providing exceptional customer service and a unique experience for our customers. We're looking for two staff members, one for morning/afternoon and another for night shifts, to join our cafe team as all-rounders.Key responsibilities include:Providing outstanding customer service and...
-
Customer Service Representative
1 week ago
North Geelong, Victoria, Australia Randstad Full timeJob Opportunity: Customer Service OperatorAbout the Role:We are seeking a skilled Customer Service Operator to join our team. As a Customer Service Operator, you will be responsible for providing exceptional customer service to our clients via phone and email.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
-
Customer Service Representative
3 weeks ago
North Altona, Victoria, Australia Conquest Personnel Pty Ltd Full timeUnlock your career potential with Conquest Personnel Pty Ltd as a Customer Service Representative!Are you looking for a challenging and rewarding role where you can make a real difference? Do you have excellent communication skills and a passion for delivering exceptional customer service?This is an exciting opportunity to join a leading Australian company...
-
Customer Service Representative
1 month ago
North Geelong, Victoria, Australia Workforce Extensions Full timeOur client, a leading player in the steel industry, is dedicated to delivering high-quality steel products to customers. Workforce Extensions Geelong is seeking a motivated and forward-thinking individual to join their team in a customer service role. The day-to-day responsibilities include creating sales opportunities through proactive service provision,...
-
Customer Service Representative
2 weeks ago
North Geelong, Victoria, Australia Officeworks Full timeAbout UsAt Officeworks, we're passionate about delivering exceptional customer experiences. Our team is the heart of our business, and we're seeking talented individuals to join us in providing top-notch service to our customers.The RoleWe're looking for enthusiastic and customer-focused team members to join our Geelong store. As a key member of our team,...
-
Customer Service Representative
4 weeks ago
North Altona, Victoria, Australia Conquest Personnel Pty Ltd Full timeUnlock your career potential with Conquest Personnel Pty Ltd as a Customer Service Representative!Are you looking for a challenging and rewarding role where you can make a real difference? Do you have excellent communication skills and a passion for delivering exceptional customer service?This is an exciting opportunity to join a leading Australian company...
-
Customer Service Representative
4 weeks ago
North Geelong, Victoria, Australia Weploy Full timeJob OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor at GMBHA Insurance in Geelong.About the RoleThis is a 6-month temporary contract with the opportunity to transition to a permanent role. As a Customer Service Advisor, you will be responsible for providing exceptional customer...
-
Customer Service Representative
3 weeks ago
North Altona, Victoria, Australia Conquest Personnel Pty Ltd Full timeUnlock your career potential with Conquest Personnel Pty Ltd as a Customer Service Representative!Are you looking for a challenging and rewarding role where you can make a real difference? Do you have excellent communication skills and a passion for delivering exceptional customer service?This is an exciting opportunity to join a leading Australian company...
-
Customer Service Representative
1 month ago
North Geelong, Victoria, Australia Lake Imaging Full timeAbout Lake ImagingLake Imaging is a leading provider of diagnostic imaging services in central and western Victoria, with a strong reputation for quality, excellence, and innovation.Job SummaryWe are seeking a Customer Care Specialist to join our team in Geelong, providing exceptional customer service to our patients and ensuring a positive experience.Key...