Global Seller Onboarding Consultant

2 days ago


Sydney, New South Wales, Australia Square Full time
About Square

Square is a leading company in the AU that's continuing to grow rapidly. We're expanding into software and building integrated, omnichannel solutions to help sellers sell online, manage inventory, and offer various services.

Job Description

We're looking for a Global Seller Onboarding Specialist to manage the final stages of the sales funnel, working with Australian merchants to drive the deal through to activation and accelerate the onboarding process. As a Global Seller Onboarding Specialist, you'll be responsible for guiding sellers through the discovery and onboarding journey, ensuring they're optimally scoped, educated, set up, and trained to leverage the potential of our platform.

Key Responsibilities:

  • Provide world-class onboarding and implementation experiences for our most valuable upmarket sellers
  • Perform against the onboarding process and training curriculum to hold merchants accountable to a go-live timeline
  • Identify and address potential obstacles during the onboarding process, manage partner communication, and create strategies for driving success
Requirements

To be successful in this role, you'll need:

  • A BA/BS degree, preferably
  • 4-5+ years of experience in a customer-facing role, preferably in software implementation, support, sales/account management or customer success
  • An infectiously positive attitude, as well as a desire to perform at a high level on a continuous basis, and uplift the team around you
Salary

The estimated salary for this role is $120,000 - $180,000 per year, depending on your location and experience.



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